Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why doesn't my keyboard work sometimes?

My keyboard does not respond sometimes. I have to unplug it from the USB port and plug it back in again then it may work. System restart sometimes works also. I wonder if by having a wired keyboard my iMac keeps searching for a bluetooth keyboard by default. Any suggestion that may resolve this keyboard problem is appreciated. Thanks.

iMac, Mac OS X (10.7.2)

Posted on Nov 27, 2011 8:42 AM

Reply
3 replies

Nov 27, 2011 8:45 AM in response to Jay Brian

My best guess is either the keyboard is faulty or the machine may need the SMC and PRAM reset.


SMC RESET

  • Shut down the computer.
  • Unplug the computer's power cord and all peripherals.
  • Press and hold the power button for 5 seconds.
  • Release the power button.
  • Attach the computers power cable.
  • Press the power button to turn on the computer.


PRAM RESET


  • Shut down the computer.
  • Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
  • Turn on the computer.
  • Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
  • Hold the keys down until the computer restarts and you hear the startup sound for the second time.
  • Release the keys.

Feb 27, 2013 8:27 AM in response to rkaufmann87

I'm having the same problem. I took the steps noted to reset the SMC and PRAM but it's still not working.


The keyboard was working fine, there was a power outage and when I turned the computer back on the wired keyboard wasn't working. The iMac looks for the bluetooth keyboard by default and seems like it's not even attempting to locate a wired keyboard.


OS X 10.8.2

Why doesn't my keyboard work sometimes?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.