3 Replies Latest reply: Feb 27, 2013 8:27 AM by CWSites
Jay Brian Level 1 Level 1 (0 points)

My keyboard does not respond sometimes.  I have to unplug it from the USB port and plug it back in again then it may work.  System restart sometimes works also.  I wonder if by having a wired keyboard my iMac keeps searching for a bluetooth keyboard by default.  Any suggestion that may resolve this keyboard problem is appreciated.  Thanks.


iMac, Mac OS X (10.7.2)
  • stevejobsfan0124 Level 2 Level 2 (310 points)

    Wired keyboards are supposed to work. It may be something inside the keyboard.

  • rkaufmann87 Level 8 Level 8 (47,910 points)

    My best guess is either the keyboard is faulty or the machine may need the SMC and PRAM reset.

     

    SMC RESET

     

    • Shut down the computer.
    • Unplug the computer's power cord and all peripherals.
    • Press and hold the power button for 5 seconds.
    • Release the power button.
    • Attach the computers power cable.
    • Press the power button to turn on the computer.

     

    PRAM RESET

     

    • Shut down the computer.
    • Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    • Turn on the computer.
    • Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    • Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    • Release the keys.
  • CWSites Level 1 Level 1 (0 points)

    I'm having the same problem. I took the steps noted to reset the SMC and PRAM but it's still not working.

     

    The keyboard was working fine, there was a power outage and when I turned the computer back on the wired keyboard wasn't working. The iMac looks for the bluetooth keyboard by default and seems like it's not even attempting to locate a wired keyboard.

     

    OS X 10.8.2