I have the new iphone 4S (this is my first iphone) I am having trouble connecting to my bluetooth device - the iphone is searching for the device but won't recognize it (my bluetooth device is a jawbone)

I have the Jawbone ERA. Connects fine. Simple question, on the ERA, you need to turn it on and 'double shake' (shake 4 times) the jawbone to place it in pairing mode.

Have you done that?

You need to put the earpiece in Pairing mode, and if it is already paired to something else you will probably have to unpair it, unless it can pair to 2 devices.

You need to take out the manual for the Jawbone and find the instructions to reset it.

dugasgre wrote:

Thanks for the advice

I just tried turning the jawbone off and then turning it on and shaking it 4 times but the iphone 4s still won't recognize my jawbone

Do I need to unpair the jawbone from my blackberry first? And if so, how do I do that?

so after double shaking, is the ring flashing red +white? If it is not, then it is not in pairing mode. (I'm assuming you have the ERA) And you see nothing on the iphone? Nothing is found? Or is the device found, but not paired.

try placing the jawbone in pairing mode first, and then turn off/on the iphone blue tooth.

I don't think you need to unpair with the BB. But you can try. go to BB settings and there should be a way to forget the device.