My Mac indicated that the mouse battery was low and should be replaced. When I did, the light never came on and the mouse did not function. Options?
iMac, Mac OS X (10.7.2), Wireless mouse
Did you switch the mouse off and then back on?
Are the batteries installed with the correct polarity?
I got the same problem today. Low battery and dead mouse
Did you follow the instructions here:
Apple Wireless Keyboard, Mouse, and Trackpad: How to install batteries - Apple Support
Thanks for answering 😉 but it's deeper than that!
Probably I will have to open and replace a chip if I want to keep it.
The mouse is only a few years old but to late for guarantee I suppose. But paid with card and should last more than 2-3 years - so maybe I should check with Mastercard...
Mouse alive again!
Youtube has the answer for everything 🙂
The mouse had got some worn out contacts or slack springs inside or maybe too short battery.
Easiest way to fix is to compensate pressure from battery by inserting metal between "-" on battery and the contact.
i recommend you to verify if the mouse battery is correctly placed.
Read my Mail above yours... this problem can be solved by inserting some metal between minus on battery and the contact on the mouse wall. Board 2-3 times a little piece of kitchen aluminium foil and use this. And your mouse is alive again 😁
Some time ago, certain owners of this product found specific
battery brands and chemical types did vary in length; so the
suggestion at that time, depended upon if you could buy the
batteries most likely to be of exact length for best connection.
And brands of rechargeable cells did vary just enough to be a
cause of the problem, also therein was the cure. Maybe it still
is a cure; yet to extend the connector, is a standard fix too.
{...with the magic mouse2, built-in batteries resolved this...}
• How to Fix Magic Mouse Disconnect Problems - Macs - About.com
Dec 14, 2010 - Magic Mouse first generation - Courtesy of Apple ... the most common
reason is a loose battery terminal contact inside the Magic Mouse. Fix with aluminum...
• How to fix an Apple Mac mouse - How to - Macworld UK
Feb 18, 2015 - Here's how to fix a Mac mouse, and what to do if your Apple mouse has ...
Open the Magic Mouse battery cover and remove the batteries.
"We find this a problem when using rechargeable batteries, which are slightly smaller than
regular batteries. It may also be a problem when using cheap unbranded batteries."
I'd suggested this in passing, to other users; while my choice of mouse has remained
a wired USB mouse since it has no battery or wireless connectivity issues; when used
as a troubleshooting tool, a wired mouse and keyboard can be exceptionally helpful.
Funny this old thread was revived.
And glad to see some of those early version 'Magic Mouse' still live on...! 🙂
Hello KS,
I am much in agreement about using a wired mouse where possible, always a good back up. But the Macworld comment overlooks the fact that the mouse was made to use rechargeable batteries. Apple offers a recharging unit (as you know) and 6 batteries to complete the package.
I don't know which company made the Apple batteries for them (I suspect Energiser) and I know that in the main, Duracell and Eneloop fit perfectly too. It is usually when you buy the cheaper batteries in Dime a Dozen stores, and many people do, that you are likely to get unsuitable sizes and quality.
My user tip, below, mentions this.
There had been several discussions and disclosures, to include the now evaporated
brand batteries that some had received with their new original wireless Magic Mouse;
That name was absorbed by another brand, who bought them out or rubbed them out.
Comments in the Apple store page when the product was for sale, also covered the
battery issues and even with the officially included correct-fit batteries, some had a
problem with their fit and finish; and power problems.
A software cause was cited then, and reference to the same issue in the wireless
component, & power on the computer side was also blamed on the Mouse failure.
As a non-urban person, I've become familiar with maintenance and repair of many
items most people would have simply thrown away; especially at great distance
from a source of replacements, I have attempted with some degree of success, to
re-cycle products to their original purpose. Otherwise they'd have been tossed.
And many items that are termed 'recycleable' don't get there; not from Alaska.
The history of this Magic Mouse (first version) and connectivity issues, is an old one.
Not all of the problem was with ill-fitting power cells; yet sometimes troubleshooting
included replacement of the cells, in addition to a reset of power manager. Some
Mac models had software or firmware update, that had an effect on the problem.
I appreciate your input to this rejuvenated thread, by the way... 🙂
Mouse battery
