ipad does not show up under devices in itunes but camera loads

My power mac will not recognize my ipad in itunes---instead a camera icon appears. How do I make the ipad show up in itunes?

iPad 2, Mac OS X (10.6.8)

Posted on Nov 28, 2011 2:55 PM

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4 replies

Nov 28, 2011 5:37 PM in response to sherryfromsaanichton

try following the info here


http://support.apple.com/kb/TS3694#error1611


Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.

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ipad does not show up under devices in itunes but camera loads

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