stumblebum
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Q: iRig Failure

I have a one week old iPad2 and am trying to use the iRig with it, using both the free AmpliTube app (from the iRig people) and also Rock Prodigy.  Things worked fine for about a day.  Then I quit getting audio out of the iRig when using either of those apps.

 

Here's what works and what doesn't (equals signs indicate a wired connection):

 

    1 using ampliTube app, ipad ==== iRig ===== headphones    NO sound on headphones

    2 using ampliTube app, ipad ==== headphones                     sound on headphones

    3 using iTunes app,      ipad ==== iRig ===== headphones    sound on headphones

 

My test for configs 1 and 2 is to use one of the demo songs in the app.  The headphones are typical stereo headphones.  I have also done all the same tests using self-amplified speakers, with the same results.

 

The manufacturer's technical support hasn't been able to resolve the issue.  Their latest guess is that there is lint in the iPad jack.  I don't see how that is consistent with test 3.  Towrd that end, I am trying to find something that

Posted on Nov 28, 2011 6:24 PM

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stumblebum

Q: iRig Failure

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  • by Joel.O,

    Joel.O Joel.O Dec 27, 2011 2:25 PM in response to deannafromkingston
    Level 1 (10 points)
    Dec 27, 2011 2:25 PM in response to deannafromkingston

    I'm sorry your having problems with the iRig. Our support is here to  help you or to answer any questions you may have.

  • by lawrencefromlaval,

    lawrencefromlaval lawrencefromlaval Jan 14, 2012 9:04 PM in response to stumblebum
    Level 1 (0 points)
    Jan 14, 2012 9:04 PM in response to stumblebum

    This worked great for me on I pad 2

     

    1. Settings

    2.  Accessibility

    3. Turn off audio mono

     

    don't know why it was turned on anyway but It muted the Irig when the headphones were selected.

     

    Lawrence.

  • by userremoved,

    userremoved userremoved Feb 10, 2016 11:02 AM in response to lawrencefromlaval
    Level 1 (0 points)
    Feb 10, 2016 11:02 AM in response to lawrencefromlaval

    Lawrence, your fix did for me what three tech support reps couldn't do. Thanks lots. RECAP turning off mono audio fixes most issues guys!

  • by Jim D K,

    Jim D K Jim D K May 31, 2012 4:04 PM in response to stumblebum
    Level 2 (209 points)
    iCloud
    May 31, 2012 4:04 PM in response to stumblebum

    I just got a new ipad 2 and having a connection problem. The irig does not sit properly when plugged in. There is one black stripe on the irig jack still showing and only one channel with sound from the irig headphone jack.

    This same irig worked fine with my 1st gen ipad but not with the recessed headphone output on the ipad 2.

    Not sure if it's just my ipad 2 or if it's a problem for all ipad 2's and irig. The apple earbuds work fine with the ipad 2 so i'm thinking it's the plug size of the irig not allowing it to be seated properly.

    I'm wondering if there is an adapter for the recessed headphone output?

  • by Jim D K,

    Jim D K Jim D K May 31, 2012 4:42 PM in response to Jim D K
    Level 2 (209 points)
    iCloud
    May 31, 2012 4:42 PM in response to Jim D K

    Sorry it's the headphone output jack on the irig. If i plug the headphones all the way in there is only sound from one channel but when the headphone jack is backed out at a certain point i hear both channels. Same thing happened when i tested with my iphone. So it's not the ipad 2's recessed headphone out.

  • by lawrencefromlaval,

    lawrencefromlaval lawrencefromlaval May 31, 2012 4:57 PM in response to Jim D K
    Level 1 (0 points)
    May 31, 2012 4:57 PM in response to Jim D K

    It's NOT the jack! Try my solution.

  • by Joel.O,

    Joel.O Joel.O May 31, 2012 5:00 PM in response to Jim D K
    Level 1 (10 points)
    May 31, 2012 5:00 PM in response to Jim D K

    Have you contacted IK Support? We have great response times and customer service. We'd love to prove it to you! http://www.ikmultimedia.com/contact-support/

  • by Jim D K,

    Jim D K Jim D K May 31, 2012 5:21 PM in response to lawrencefromlaval
    Level 2 (209 points)
    iCloud
    May 31, 2012 5:21 PM in response to lawrencefromlaval

    Yes i checked and the mono off was off.

    Both the ipad 2 and iphone 4s responded the same way when the headphone jack is backed out from irig's headphone output i hear sound from both ear buds. Plug the headphone jack all the way in and i hear only one channel. The irig is close to 2yrs old so it's just wore out.

  • by Jim D K,

    Jim D K Jim D K May 31, 2012 5:27 PM in response to Joel.O
    Level 2 (209 points)
    iCloud
    May 31, 2012 5:27 PM in response to Joel.O

    Joel,

    Yes i did and you're right response was within a few hours and very detailed. It sounds like IK is coming out with a stompbox for IOS. I may wait for that rather than another irig.

  • by Joel.O,

    Joel.O Joel.O Jun 2, 2012 1:39 PM in response to Jim D K
    Level 1 (10 points)
    Jun 2, 2012 1:39 PM in response to Jim D K

    True, We are all super excited about iRig STOMP too!

  • by tonymills77,

    tonymills77 tonymills77 Sep 5, 2012 3:16 AM in response to stumblebum
    Level 1 (0 points)
    Sep 5, 2012 3:16 AM in response to stumblebum

    Seems to me, that my experience is identical to yours.

    I don't see how they can expect a plug with four connectors to perform in a socket with only three connectors.

    I get the click out of the phone with no guitar , the click in the earphones with no guitar, (if I persevere long enough) sometimes a tuning signal, but not always, but never anything out of the amplifier from the guitar at all. Internal reception of guitar yes, levels jumping up and down quite happily, but nothing audible from the guitar on either or Fender or Marshall versions out towards the earphones/speakers.

    Is it worth pursuing ?

    Although, sometimes, if I spin the plug round in circles, I do get Alanis Morrisette occasionally.

  • by tonymills77,

    tonymills77 tonymills77 Sep 5, 2012 3:17 AM in response to stumblebum
    Level 1 (0 points)
    Sep 5, 2012 3:17 AM in response to stumblebum

    Oh and I like the fact that if I tried to update for anything, all of my email addresses never existed. Good stuff.

  • by tonymills77,

    tonymills77 tonymills77 Sep 5, 2012 3:18 AM in response to tonymills77
    Level 1 (0 points)
    Sep 5, 2012 3:18 AM in response to tonymills77

    Should we be looking for the 4 into 3 plug !!!!! Is that the answer !!!

  • by tonymills77,

    tonymills77 tonymills77 Sep 5, 2012 3:47 AM in response to tonymills77
    Level 1 (0 points)
    Sep 5, 2012 3:47 AM in response to tonymills77

    Lawrence is right, switch off the mono (and why would it be on anyway), the whole thing mysteriously came to life.

    Thanks

  • by jeremydahl,

    jeremydahl jeremydahl Sep 19, 2012 3:38 PM in response to stumblebum
    Level 1 (0 points)
    Sep 19, 2012 3:38 PM in response to stumblebum

    Interesting. I'm afraid I'm getting little-to-terrible sound, and that Mono setting was already off in my iPhone 4S Settings. The sound, if I can hear it, is thin, mono and fuzzy. Reminds me of plugging my guitar into a home stereo and cranking the input.

     

    Joel.O: do you ever just have defective units?

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