Previous 1 2 3 4 Next 56 Replies Latest reply: Mar 23, 2015 7:51 AM by Leonardo Roiz Go to original post
  • Joel.O Level 1 Level 1 (10 points)

    I'm sorry your having problems with the iRig. Our support is here to  help you or to answer any questions you may have.

  • lawrencefromlaval Level 1 Level 1 (0 points)

    This worked great for me on I pad 2


    1. Settings

    2.  Accessibility

    3. Turn off audio mono


    don't know why it was turned on anyway but It muted the Irig when the headphones were selected.



  • Zanny4s Level 1 Level 1 (0 points)

    Lawrence, your fix did for me what three tech support reps couldn't do. Thanks lots. RECAP turning off mono audio fixes most issues guys!

  • Jim D K Level 2 Level 2 (195 points)

    I just got a new ipad 2 and having a connection problem. The irig does not sit properly when plugged in. There is one black stripe on the irig jack still showing and only one channel with sound from the irig headphone jack.

    This same irig worked fine with my 1st gen ipad but not with the recessed headphone output on the ipad 2.

    Not sure if it's just my ipad 2 or if it's a problem for all ipad 2's and irig. The apple earbuds work fine with the ipad 2 so i'm thinking it's the plug size of the irig not allowing it to be seated properly.

    I'm wondering if there is an adapter for the recessed headphone output?

  • Jim D K Level 2 Level 2 (195 points)

    Sorry it's the headphone output jack on the irig. If i plug the headphones all the way in there is only sound from one channel but when the headphone jack is backed out at a certain point i hear both channels. Same thing happened when i tested with my iphone. So it's not the ipad 2's recessed headphone out.

  • lawrencefromlaval Level 1 Level 1 (0 points)

    It's NOT the jack! Try my solution.

  • Joel.O Level 1 Level 1 (10 points)

    Have you contacted IK Support? We have great response times and customer service. We'd love to prove it to you!

  • Jim D K Level 2 Level 2 (195 points)

    Yes i checked and the mono off was off.

    Both the ipad 2 and iphone 4s responded the same way when the headphone jack is backed out from irig's headphone output i hear sound from both ear buds. Plug the headphone jack all the way in and i hear only one channel. The irig is close to 2yrs old so it's just wore out.

  • Jim D K Level 2 Level 2 (195 points)


    Yes i did and you're right response was within a few hours and very detailed. It sounds like IK is coming out with a stompbox for IOS. I may wait for that rather than another irig.

  • Joel.O Level 1 Level 1 (10 points)

    True, We are all super excited about iRig STOMP too!

  • tonymills77 Level 1 Level 1 (0 points)

    Seems to me, that my experience is identical to yours.

    I don't see how they can expect a plug with four connectors to perform in a socket with only three connectors.

    I get the click out of the phone with no guitar , the click in the earphones with no guitar, (if I persevere long enough) sometimes a tuning signal, but not always, but never anything out of the amplifier from the guitar at all. Internal reception of guitar yes, levels jumping up and down quite happily, but nothing audible from the guitar on either or Fender or Marshall versions out towards the earphones/speakers.

    Is it worth pursuing ?

    Although, sometimes, if I spin the plug round in circles, I do get Alanis Morrisette occasionally.

  • tonymills77 Level 1 Level 1 (0 points)

    Oh and I like the fact that if I tried to update for anything, all of my email addresses never existed. Good stuff.

  • tonymills77 Level 1 Level 1 (0 points)

    Should we be looking for the 4 into 3 plug !!!!! Is that the answer !!!

  • tonymills77 Level 1 Level 1 (0 points)

    Lawrence is right, switch off the mono (and why would it be on anyway), the whole thing mysteriously came to life.


  • jeremydahl Level 1 Level 1 (0 points)

    Interesting. I'm afraid I'm getting little-to-terrible sound, and that Mono setting was already off in my iPhone 4S Settings. The sound, if I can hear it, is thin, mono and fuzzy. Reminds me of plugging my guitar into a home stereo and cranking the input.


    Joel.O: do you ever just have defective units?