1 Reply Latest reply: Nov 29, 2011 12:05 AM by AnaMusic
rfife1 Level 1 Level 1

My iPad is frozen and will not respond to anything I do.


There is a message on my screen that states, "iPad Not Backed Up.  This iPad hasn't been backed up.  Backups happen when this iPad is plugged in, locked, and connected to Wi-Fi.  OK"


If I press OK nothing happens.  I cannot get rid of that message and it will not respond to anything I try.  I cannot even power off except for closing the magnetic cover.  My Wi-Fi appears to be working fine on my laptop.  I've had it plugged in all day.  I am not sure what it means to be locked.  What can I do to get my iPad working again?

iPad 2, iOS 5.0.1
  • AnaMusic Level 9 Level 9

    Have you tried a Reset...


    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.


    If no joy... Try a Restore...


    Connect the device to your computer and open iTunes.


    If the device appears in iTunes, select and click Restore on the Summary pane.

    If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.



    From Here


    Unresponsive iPad