itunes chopping off end of songs now that i signed up for match

Signed up for itunes match with 2011 imac, latest updates of itunes and lion on mac and latest update on ipad 2.

Noticed during playback on ipad2 that LOTS of songs are cut off at the end...they end 15 - 20 seconds early, abruptly...not sure why?

Please help, thank you in response!

iPad 2, iOS 5.0.1, 2011 imac, itunes match

Posted on Nov 29, 2011 10:31 AM

Reply
475 replies

Feb 9, 2013 2:21 PM in response to edwardfrommoseley

I'm bringing this up because I believe it's part of a bigger problem. I don't think there is anything particularly wrong with iOS. I am having this trouble for the first time ever today. I'm NOT signed up for imatch. I am working on a Macbook Pro running OS 10.6.8, iTunes 11.0.1. I'm not running Lion because it wasn't compatible with CS5 when it came out and I don't have time to change my OS everytime Apple s__ts. I haven't checked CS6's compatiblity with Lion yet. Until then, I will run the older OS. It was all working fine this morning, until I loaded some music into iTunes this afternoon. All THAT music is cutting off after less than 1 minute of play--very wrong. The music works fine in Quicktime; it's all there and pays smoothly. What I tried for workaraounds (and it didn't help): Denied iTunes access to the internet and restarted app, changed encodng settings (I had it on AAC and tried different ones) and restarted, unchecked crossfade and restarted, then found this forum. As I said, the other music I have on my Macbook seems to be fine. It's just the 175 new tunes I loaded on there today that play messed up. I will delete them and try again. But I don't think it's the answer, since so many here say it wasn't for them.


I think these cut-off troubles are definitely with iTunes. IAre they not watching their own version compatibility anymore? Apple's attitude that the world has to keep up with them is going to send them to the land of Quark. Now there are all these operating systems out there, because we have to havethem, and they are not working the way they should.


Apple has to make a patch for this. If they want to ram iTunes down everyone's throat; they had better make sure it works on all the stuff they sell!

Feb 10, 2013 12:54 PM in response to edwardfrommoseley

I found this thread as I was having the same problem, but I am NOT using Music Match. What I did do was recently install BMPer and AccuBeat (both made by Wildbits.com). What I found was that all of the songs that these applications has touched they added more than just the BMP data. They included comments with their URL and they seem to have changed the start and stop times. So I went to Dougs Scripts, downloaded this script, installed it, ran it and the problem went away.


http://dougscripts.com/itunes/scripts/download.php?sc=resettracksstartstop


Hope this helps others.

Feb 11, 2013 9:30 AM in response to rickscullyvermont

What do you do if you're running itunes on a Windows machine? There is a disclaimer on his web page stating apple script won't run on Windows OS. Any ideas? This is really becoming bothersome. Add this problem to the fact that I have two apple id's and can't merge all the purchases into one account (according to a 2 hour conversation I had with Apple Support) and I'm ready to jump ship on Apple the minute my contract with AT&T is up in July. Apple refuses to see that there is a problem with purchased songs, sometimes.

By the way, I checked one of the songs I have a problem with and in iTunes the length is correct and matches exactly what the iPhone says except it stops playing any sound after about 1minute 28seconds and its a 3+minute song.

Feb 11, 2013 10:00 AM in response to jr_NJ

I don't know anything about Windows, so I can't help you there. As for why the songs are stopping early, I might be able to, but I will need to make assumptions that iTunes for Windows is similar to iTunes for Mac. If you rick-click on a song and there is the option to "Get Info" select that and and then click on the "Option" tab. There you should hopefully find a Start Time and End Time option. If either of those items are checked, uncheck them. This is what the script I linked to above does for Mac users. If there isn't one for Windows then you may have to do it manually.

I am not a tech, I am not associated with Apple, I am simply reporting what worked for me with a similiar problem. YMMV.

Mar 15, 2013 12:36 PM in response to edwardfrommoseley

Ok, this has probably been mentioned before and does not solve the problem from this happening again but this is what they told me to do when I decided to just "report a problem" on the song through Itunes and it did repair the songs. I am sure I will find more songs that this will happen to and have to do the same thing, and also ***** for anything you do not get directly from Itunes because you probably have to burn it again but this worked and repaired every song I tried to far.


- delete song by holding Shift and Delete keys and also remove it from Cloud when prompted

- I also deleted on all iphone etc... to get rid of it

- download again under purchases from itunes on my main computer (probably could work on phone/ipad/etc... direct but I wanted to be sure where I saved them

- updated Match

- downloaded again from Cloud onto iphones


all work now


still annoying that it happens but I know in the meantime now what I can do to get my songs back, but I know I will find more and probably at times when I really want to hear them at not at home to go through this process, but first somewhat positive thing I have found to at least get them working again

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

itunes chopping off end of songs now that i signed up for match

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.