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All replies
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Helpful answers
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Aug 29, 2012 7:24 PM in response to meowkittehby Rick Uldricks,Agreed. Fixing songs that I've paid for shouldn't be so much work. It really ruins the whole experience when a song cuts out early.
Please recommend a patch, plugin, iTunes update, anything!
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Aug 31, 2012 1:46 AM in response to edwardfrommoseleyby coxar,iMatch works for me, except when I import new MP3 albums bought from another provider. Songs work fine in itunes, but on iphone, ipod, and ipad, the songs are truncated at the 2:23 second mark, sometimes with silence, sometimes with spliced in music from the next song in the album. Incredibly frustrating!
Get it sorted Apple!
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Sep 2, 2012 8:16 AM in response to pdandbdby kkoch7,This is what I had to do also. Until the problem is identified and fixed by Apple, this is the only way to fix the songs. After reinstalled and imported, you have to go back and wipe IPods and IPhones and reissue the playlists to get the music properly installed. The Sync function will not fix the songs that are truncated.
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Sep 2, 2012 9:51 AM in response to edwardfrommoseleyby tepley,I don't know why but mine continues to work after failing for a while. We played again for several hours yesterday without a single failure. This is via AppleTV using Match. Most songs were purchased via iTunes but some were uploaded as they did not match. I did post a message on the AppleTV support page as I don't think they monitor this page. The only thing I did was to do a RESET on my AppleTV without removing settings option.
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Sep 3, 2012 8:13 PM in response to edwardfrommoseleyby Dan Boyton,I recently signed up to Match on my PC which subseqeuntly died on me. I replaced it with a new Macbook Pro and decided it was a good opportunity to download all of my music collection via Match rather than my back up to take advantage of the quality upgrade as a large number of my songs were sub 256kbps.
All was well until I came across a song which was incomplete. My iPhone said the song was 4 mins long but the audio was cutting off at the 2 min mark. I deleted the song off my iTunes library on my Mac and re downloaded it and now that song works fine. However, this wasn't an isolated incident as I am finding more and more songs which haven't downloaded properly. I have 5000+ songs so it is not practical to go through them all to turf out the damaged files.
I still have my old back up so I can go back and replace Match if I want but this is ridiculous. This has the potential to really ruin someones music collection. How they could roll this out with this problem is inconceivable.
I take it no one has any solutions to this yet? What we need is a method of sorting the damaged files so they can be replaced!
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Sep 3, 2012 8:36 PM in response to Dan Boytonby matthewfromconifer,Try this, courtesy of Rubber Ducky about five pages back. I had the same scenario you did, and this solved it for me. Good luck.
That's great that your solution worked. I just got off the phone with a very nice lady from tech support. The solution she gave me took 3 minutes and did not involve deleting any of the songs.
I'm on a windows so some of this may vary for ya mac users out there.
First close down itunes
Next go to your itunes music library.
(Turn on show file extensions)
Move iTunes Music Library.xml to your desktop
Move iTunes Library .itl to your trash/recycling bin
Now open Itunes
Go to File -> Library -> Import playlist and then select the iTunes Music Library.xml (which was on the desktop)
Now depending on your library size/speed of computer this can take a few moments
I had numerous songs that I had issues with. I have not checked all of them, but the one I knew of for sure that was broken I checked before and while on the phone with her, and then tried it after her solution and the issue is gone.
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Sep 10, 2012 5:59 AM in response to dsbensonby Johnny Appleseed,Anyone tried dsbenson's method of detecting truncated tracks in the library? Any success?
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Sep 10, 2012 8:31 AM in response to Johnny Appleseedby dsbenson,I have, of course (since I'm the one who posted the tip). Recently, my ISP (Comcast) relaxed their "250gb/mo" limit--so if I wasn't concerned with blowing past a limit on downloads, I would have taken the simpler route and just replaced ALL matched tracks, following other folks' notes on this thread:
- delete ALL matched tracks from your local iTunes (but not from iCloud)
- start downloading them again
- immediately go to the Downloading 'smart group' (or whatever you call it) in the left sidebar in iTunes, pause the downloads, and turn off (uncheck) "allow simultaneous downloads". Start the downloads over again and let every matched song re-download one at a time. Take a day-long coffee break.
The most recent time I went through a fresh iTunes Match, that's exactly what I did. Upgraded a couple hundred songs that hadn't matched previously. So far, haven't run across a single bad song.
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Sep 11, 2012 2:01 AM in response to dsbensonby Johnny Appleseed,Thanks for that. Alas I'm the paranoid type, so re-downloading everything again wouldn't work for me - I'd still fear there were corrupt tracks.
So sounds like your original solution is the best bet, in the absence of a scanning utility that could do the job. It obviously worked for you.
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Sep 12, 2012 2:20 PM in response to Johnny Appleseedby Mike Connelly,I'll have to try that, although it would take an incredibly long time with thousands of songs.
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Sep 12, 2012 3:58 PM in response to edwardfrommoseleyby lineangle,Where is Apple on this issue? It is their product and it has a major problem that is impacting a lot of people.
Threre are now over 14 pages of replys on this issue but not a peep from an "Apple Genius". -
Sep 13, 2012 12:04 AM in response to Mike Connellyby Johnny Appleseed,Mike, I've been doing it, and it's surprisingly quick (depending on your system). I've been processing about 1000 tracks an hour over FW400 to an old iPod. Found about 70 corrupt tracks out of a few thousand so far.
lineangle, maybe they've been busy rewriting iTunes 11 from the ground up. We can hope against hope the new version has a built-in scanner to detect dodgy tracks.
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Sep 19, 2012 3:43 AM in response to edwardfrommoseleyby richardfromcary,Hi all,
I'm new to the post, but like many of you, I have been experiencing my songs being cut off. In a few cases, if I scroll into the last third of song (no where near the actual end), iTunes will skip to the next song. In most cases iTunes will simply "cut off" the end. It seems to vary by song and duration clipped. The duration also increases with time and with attempts to set/reset the gapless and compilation flags in the Get Info dialog.
I am running native 64bit, Win7 OS. I do not use the cloud, I have all my songs locally stored. I have songs I have purchased through the iTunes store and not. I do not know why when adding songs to my library itunes automatically "calculates gapless playback information"...leave my songs alone until I tell you to clobber them...and if you're not clobbering them, just calculating something? Again, do it when I ask you to please.
The only way I have been successful to fix both the clipping and the odd behavior of the slider is this:
1) download the latest iTunes and install.
2) for 64 bit install this "update": http://support.apple.com/kb/DL1427 (thank you MSSheridan!) I'm not sure if does anything really, but it's what i did.
3) store all my music locally
4) wipe out my entire iTunes folder (database and all)
5) start iTunes
6) add my music folder back to my library (File->Add Folder to Library...)
voila.
In my case, the problem DEFINATELY DOES lie within Apple code and not the music files...they play fine with other players. It involves the xml library, gapless playback, perhaps even compilation grouping.
Locally store your music. You paid for it...in my case, over the years, four times over. Vinyl, cassette, CD, and now digital download. IMHO the player shouldn't get "too cute" with the duration of playback.
Hope this helps those that have enough local storage.
I'm wired and plan to stay that way.
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Sep 19, 2012 6:38 PM in response to edwardfrommoseleyby DSTD,After I did an update for itunes 10.7 most of the songs that I imported stop playing halfway in. The only songs that work are the ones I bought from the itunes store. There is a problem with itunes becuase when I download doubletwist for my android phone that program didn't have any problems playing the full songs on the songs having problems in itunes. Not happy about update becuase it is making songs cut out halfway through the song. This is really making think about apples itune store and might not get another apple product if I have to jump through hoops to fix the problem.
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Sep 21, 2012 4:06 AM in response to matthewfromconiferby AndyiBM,This one worked for me! Thanks Matthew (and Rubber Ducky)!