edwardfrommoseley

Q: itunes chopping off end of songs now that i signed up for match

Signed up for itunes match with 2011 imac, latest updates of itunes and lion on mac and latest update on ipad 2.

Noticed during playback on ipad2 that LOTS of songs are cut off at the end...they end 15 - 20 seconds early, abruptly...not sure why?

Please help, thank you in response!

iPad 2, iOS 5.0.1, 2011 imac, itunes match

Posted on Nov 29, 2011 10:31 AM

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Q: itunes chopping off end of songs now that i signed up for match

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  • by Diaphanes,

    Diaphanes Diaphanes Dec 13, 2013 1:41 PM in response to edwardfrommoseley
    Level 1 (0 points)
    Dec 13, 2013 1:41 PM in response to edwardfrommoseley

    Already cancelled Match and synced my iPhone 5 and iPad 2 with my laptop iTunes. Not a problem after three days of listening to my playlists.

     

    I had been dealing with these truncated songs for a couple of years. No solution was ever permanent. I held out hope that iTunes updates would remedy this aggravating problem. None ever did. So many songs in my 7,000 song library were affected, and seemingly randomly, that no song-by-song remedy looked practical. When my Match subscription was due to renew next week, it became an easy decision to scrap it and move on.

     

    This foul episode has soured me on Apple and their inability to address, let alone solve, this obvious problem for so many of their customers.

  • by Glenn Ferguson,

    Glenn Ferguson Glenn Ferguson Dec 13, 2013 2:10 PM in response to paulronco
    Level 1 (99 points)
    Apple Music
    Dec 13, 2013 2:10 PM in response to paulronco

    Do I imprt back from the backup of what I have in my original folder?  I reimported from the original folder and still had the problem..

  • by Justanotherbob,

    Justanotherbob Justanotherbob Dec 19, 2013 1:36 PM in response to edwardfrommoseley
    Level 1 (0 points)
    Dec 19, 2013 1:36 PM in response to edwardfrommoseley

    Am running MacBook OS 10.6.8 and iTunes 11.1.3.  Am NOT using iTunes Match.  Noticed recently that many songs stopped abruptly prior to end (all originally purchased from iTunes Store).  Symptoms occured on MacBook, Nano and iPhone. 

     

    To fix, while in iTunes, I re-added from music library using File->Add to Library....  I did this for individual songs, as well as all songs from an albums.  Seems to fix the  issue.  Looks like when the files were originally added, there was some sort of corruption due to import process.  Hope this helps.

  • by ahl72,

    ahl72 ahl72 Jan 16, 2014 8:08 AM in response to edwardfrommoseley
    Level 1 (0 points)
    Jan 16, 2014 8:08 AM in response to edwardfrommoseley

    Add me to the list - this should be repaired by apple!!!

  • by KirkyB,

    KirkyB KirkyB Feb 13, 2014 11:51 AM in response to edwardfrommoseley
    Level 1 (0 points)
    Feb 13, 2014 11:51 AM in response to edwardfrommoseley

    Gah! This is horrible! I have the same problem, with plenty of my songs purchased from iTunes cutting off early on all my iOS devices. No help from Apple on this issue a tall.I have spent thousands of dollars on buying music from iTunes, and subscribe to Match as well - for what? To have a shorty music experience?? It's gotten so bad that I have simply given up playing music now.

     

    PLEASE APPLE FIX THIS PROBLEM.

  • by Rick Uldricks,

    Rick Uldricks Rick Uldricks Feb 14, 2014 6:45 AM in response to edwardfrommoseley
    Level 1 (65 points)
    Feb 14, 2014 6:45 AM in response to edwardfrommoseley

    I just wasted a whole evening deleting and rebuilding playlists and THIS AGGRAVATING PROBLEM STILL EXISTS!

     

    And this problem isn't exclusive to Match - I've had this problem before Apple launched Match.

     

    I have accumulated a significant investment in purchasing music from Apple and I can't fully enjoy the music. In fact, listening to music that I've paid for that cuts off early just makes me angry - great customer experience, Apple.

     

    For YEARS, I would go the to 'Genius Bar' and they would deny ever hearing about the problem even though it is all over these discussion boards. I am certain they have been told to deny hearing of it.

     

    Clearly, this problem is aggravating to those who purchase the music, but it should also make artists, recording studios, and those who supply music to iTunes angry also. I will no longer buy music from iTunes or purchase iTunes gift cards until this problem is fixed - AND APPLE NEEDS TO FIX IT!

  • by cannockwolf,

    cannockwolf cannockwolf Feb 14, 2014 6:48 AM in response to Rick Uldricks
    Level 1 (0 points)
    Feb 14, 2014 6:48 AM in response to Rick Uldricks

    totally agree with rick, i have stopped buying too, ive rebuilt my library twice and still have problems on random tracks! i also pay for music match

  • by Wingking1,

    Wingking1 Wingking1 Feb 14, 2014 6:50 AM in response to Diaphanes
    Level 1 (0 points)
    Feb 14, 2014 6:50 AM in response to Diaphanes

    Its truly mind blowing how long this problem has been going on with no fix...i dont get it..i was an apple shareholder in a very big way and cannot understand why it trades the way it does relative to the market and peers but with this kind of customer service issue going on for literally almost a year w/o any assistance to paying customers who care about their collections of music, I'm starting to understand it.  If they dont fix this by the spring, i am gone like my friends over to android and samsung.

  • by Wingking1,

    Wingking1 Wingking1 Feb 14, 2014 6:52 AM in response to Wingking1
    Level 1 (0 points)
    Feb 14, 2014 6:52 AM in response to Wingking1

    oh and i dont even use match or know what it is...or care to.  apple u guys really suck and thats sad as i was a big big fan and an owner...

  • by BinkyB,

    BinkyB BinkyB Feb 14, 2014 7:28 AM in response to Wingking1
    Level 1 (0 points)
    Feb 14, 2014 7:28 AM in response to Wingking1

    Removed already! You would think if it's that sensitive they would fix it!

     

    Suggest we ALL file a feedback report at http://www.apple.com/feedback/itunesapp.html

  • by hael,

    hael hael Feb 14, 2014 7:32 AM in response to BinkyB
    Level 1 (0 points)
    Feb 14, 2014 7:32 AM in response to BinkyB

    Shame...

  • by Rick Uldricks,

    Rick Uldricks Rick Uldricks Feb 14, 2014 8:01 AM in response to BinkyB
    Level 1 (65 points)
    Feb 14, 2014 8:01 AM in response to BinkyB

    Filled out *another* feedback report. I think I've submitted 3 of these things over the years for the same problem. Hopefully, Apple doesn't delete them like they do with posts they don't like on this board.

     

    This post will be deleted by Apple in 3,  2,  1....

  • by kerfwango,

    kerfwango kerfwango Feb 14, 2014 8:05 AM in response to edwardfrommoseley
    Level 1 (0 points)
    Feb 14, 2014 8:05 AM in response to edwardfrommoseley

    I finally got up the nerve to back up, delete, and re-import my entire library. It did not fix the problem. I have never used Match.

     

    The mind boggles at the apparent indifference of Apple to this issue.

  • by Rick Uldricks,

    Rick Uldricks Rick Uldricks Feb 14, 2014 8:06 AM in response to Diaphanes
    Level 1 (65 points)
    Feb 14, 2014 8:06 AM in response to Diaphanes

    Agreed. I no longer buy music because of this problem. I find I listen to more Sirius, Pandora, and Apple Radio. It's a real shame Apple desn't seem interested in fixing the problem.

  • by BinkyB,

    BinkyB BinkyB Feb 14, 2014 8:08 AM in response to Rick Uldricks
    Level 1 (0 points)
    Feb 14, 2014 8:08 AM in response to Rick Uldricks

    I just filed a feedback report too - probably goes in the big round metal thing in the corner.

    You would think that the person sitting there looking at these posts would be better off trying to fix the problem  wouldn't you? I wonder if they use a bot to search for certain terms? Would 'Calss Aticon' fool it? - if it is a real person looking it would pick up on it...

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