edwardfrommoseley

Q: itunes chopping off end of songs now that i signed up for match

Signed up for itunes match with 2011 imac, latest updates of itunes and lion on mac and latest update on ipad 2.

Noticed during playback on ipad2 that LOTS of songs are cut off at the end...they end 15 - 20 seconds early, abruptly...not sure why?

Please help, thank you in response!

iPad 2, iOS 5.0.1, 2011 imac, itunes match

Posted on Nov 29, 2011 10:31 AM

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Q: itunes chopping off end of songs now that i signed up for match

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  • by lchutny,

    lchutny lchutny Apr 18, 2012 7:51 PM in response to edwardfrommoseley
    Level 1 (0 points)
    Apr 18, 2012 7:51 PM in response to edwardfrommoseley

    I too have this problem, in iTunes on my Mac. If I play the song from Finder, it works fine. Unfortunately, the same problem is on all our Nanos now too because we update them from iTunes. I don't have time to mess around with this issue, I hope there is a fix soon.

  • by j1m404,

    j1m404 j1m404 Apr 19, 2012 4:54 AM in response to lchutny
    Level 1 (1 points)
    Apr 19, 2012 4:54 AM in response to lchutny

    Thanks for the heads up, I won't be updating my nano any time soon then.

     

    thank you.

  • by eyedocpa,

    eyedocpa eyedocpa Apr 22, 2012 10:36 AM in response to edwardfrommoseley
    Level 1 (0 points)
    Apr 22, 2012 10:36 AM in response to edwardfrommoseley

    Having the same problem as everyone else.  After last update, purchased songs from Itunes end prematurely and skip to the next song.  Problem exists on my computer and my IPhone.  Very frustrating to see this has been going on for months and Apple offers no help or fixes to a problem they created.  Crazy!

  • by Scenario,

    Scenario Scenario Apr 22, 2012 10:42 AM in response to eyedocpa
    Level 1 (19 points)
    Mac OS X
    Apr 22, 2012 10:42 AM in response to eyedocpa

    I reported this bug to Apple under report #11251142. Their support engineers acted as if they were unaware of this issue, and insinuated that it was a problem with my network.

  • by eyedocpa,

    eyedocpa eyedocpa Apr 22, 2012 10:54 AM in response to Scenario
    Level 1 (0 points)
    Apr 22, 2012 10:54 AM in response to Scenario

    Scenario, does Apple's response mean that all of these people have this same problem because we are all on the same network?  (We are not!)  The Apple store states there will be a new update April 29.  However, I am not confident any help will be there.  This problem dates back to at least Nov. 2010.  There have been a couple updates since then yet the problem still exists.  This is not good!

  • by Scenario,

    Scenario Scenario Apr 22, 2012 11:01 AM in response to eyedocpa
    Level 1 (19 points)
    Mac OS X
    Apr 22, 2012 11:01 AM in response to eyedocpa

    No, of course not. I have a 20 Mbps Internet connection and no significant problems with other networking apps, online games, etc. This is clearly a major bug on Apple's side. I was just pointing out that the person who responded to my bug report was playing a little bit dumb.

  • by Kaspar Manz,

    Kaspar Manz Kaspar Manz Apr 23, 2012 5:51 AM in response to edwardfrommoseley
    Level 1 (45 points)
    Apr 23, 2012 5:51 AM in response to edwardfrommoseley

    Same problem here.

     

    I had a perfectly fine library before, then decided to wipe the library and reimport the files – since then, many (but not all) of my manually ripped tracks cut off early.

     

    In some cases, I'm able to delete the cut-off track from my local library and download the matched counterpart from the iCloud, but this will not consistently fix the problem.

     

    All those files play fine and to the end in Finder's QuickLook.

     

    I suspect there's a problem with the gapless playback analysis. So, the question is: is there a way to change/delete the results of that gapless playback analysis, probably with an AppleScript?

  • by jfid017,

    jfid017 jfid017 Apr 23, 2012 4:48 PM in response to edwardfrommoseley
    Level 1 (0 points)
    Apr 23, 2012 4:48 PM in response to edwardfrommoseley

    I have recently moved my library to my new hp laptop.  Ever since i transferred them from my dell desktop, a great amount of songs stop playing before they are supposed to. For example, every song on my Velvet Revolver album Contraband stops playing at exactly 3 min and 27 sec. What is causing this? I had XP on the dell and windows 7 on the hp if that means anything.  I am admittedly tech-tarded so any help is greatly appreciated.

  • by CJinNZ,

    CJinNZ CJinNZ Apr 24, 2012 3:58 AM in response to edwardfrommoseley
    Level 1 (0 points)
    Apr 24, 2012 3:58 AM in response to edwardfrommoseley

    Just adding my voice as somebody who is getting this issue. Resetting my library as suggested earlier in the thread is impractical for me - I have a lot of non-matched content, mainly podcasts, radio shows and private recordings. It would amount to an upload of many GB and I don't have a very high data cap. I don't want to have to re-up those files again, especially if it might just happen again. C'mon Apple, quit ignoring this issue!

  • by matthewfromconifer,

    matthewfromconifer matthewfromconifer Apr 24, 2012 6:17 AM in response to CJinNZ
    Level 1 (0 points)
    Apr 24, 2012 6:17 AM in response to CJinNZ

    Does anyone know of a tech guru site where this questions could be posted? Maybe it would get a response and shame Apple into at least admitting the problem. Glad to see it's not jsut me, but it's really maddening that there's no help on their end at all.

  • by LadySoul,

    LadySoul LadySoul Apr 25, 2012 12:50 PM in response to edwardfrommoseley
    Level 1 (0 points)
    Apr 25, 2012 12:50 PM in response to edwardfrommoseley

    I deleted the songs that were affected and downloaded them from the previosly purchased page ONE at a time. iTunes should advise customers this. It is time consuming, but I have not had anymore skipping since.

     

    Hope this helps.

  • by Scott Hedrick,

    Scott Hedrick Scott Hedrick Apr 26, 2012 7:13 AM in response to edwardfrommoseley
    Level 1 (0 points)
    Apr 26, 2012 7:13 AM in response to edwardfrommoseley

    I have been following this due to the same issues.  It seems like a lot of the songs that had the problems were ones that imported the entire playlist at once from the cloud rather than individual songs but it is not consistent. 

     

    I did try to delete a song and then download it again from the cloud but it did not work.  I also tried plugging my iphone into my computer but it would not allow me to sync that way saying I needed to use the cloud.

     

    I have found at least 10 songs so far that stop around 2:40 seconds in to them.  Same problem on iphone and ipad with same songs.  I have not set up my touch to this so I can at least keep what I had on there (I have too many of these "I" things).

     

    Hopefully we get a report back on the report that Scenario reported.  Maybe more of us should try as well to go the official route but it seemed confusing that there were options to "pay by incident" to report these.

     

    If anyone knows the best way to file the issue directly with them we should all do it to put the pressure on.

  • by matthewfromconifer,

    matthewfromconifer matthewfromconifer Apr 26, 2012 7:23 AM in response to Scott Hedrick
    Level 1 (0 points)
    Apr 26, 2012 7:23 AM in response to Scott Hedrick

    I know this is posted under the Match heading, but for me the problen precedes iMatch -- I actually tried to use Match to try and resolve it -- it made sense, if Cloud was sending me new versions of the same songs.

     

    Right now, I'm thinking it's a code - identifyer issue within iTunes. I don't know how it can be fixed, because every thing that's been suggested on this thread I've tried in one way or another, and it still persists.

     

    But I wanted to ask if I was alone in it preceeding Match, or have most of you only had it occur after Match?

  • by surfermike00,

    surfermike00 surfermike00 Apr 26, 2012 7:38 AM in response to matthewfromconifer
    Level 1 (0 points)
    Apr 26, 2012 7:38 AM in response to matthewfromconifer

    For me, the issue is specific to iTunes match, and began upon enabling the service on my iPhone 4S.

     

    I am even able to revert the behavior for the majority of the misbehaving tracks by disabling iTunes match and syncing my music the old fashioned way via iTunes after deleting all songs from my iPhone 4S. However, this is not convenient and defeats the purpose of paying for iTunes Match, so I hope there is a fix available very soon.

  • by eyedocpa,

    eyedocpa eyedocpa Apr 27, 2012 6:49 AM in response to surfermike00
    Level 1 (0 points)
    Apr 27, 2012 6:49 AM in response to surfermike00

    Still no answers from Apple.   I do not use cloud for my Itunes.  Corruption occured when I updated with latest version from Apple.  For people that are manually replacing songs that skip:  what happens when you do your next update?  Will it undo the corrections you spent so much time correcting?

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