My Ipod Classic suddenly won't sync with my macbook pro..."Unknown Error (13014) ipod cannot be synched."
Every help article refers to an iphone or an HP. I've already disconnected, reset etc. I just downloaded a bunch of songs from itunes and don't want to uninstall and reinstall to find out I'm going to lose all my new music...anything else I can do first?
Thanks-
Jennifer
iPod classic, Mac OS X (10.7.2)
Put your ipod in diagnostic mode and check your hard drive on the ipod. Mine stopped syncing and froze all the time and i checked the hard drive on it and found out my hard drive is dead...
Hold menu and the center button until the ipod resets. When the apple icon pops up hold the center button and the left arrow till the diagnostic comes up press menu go to IO>Hard drive>HDSMARTData and check and see if you have high Reallocs numbers..
Put your ipod in diagnostic mode and check your hard drive on the ipod. Mine stopped syncing and froze all the time and i checked the hard drive on it and found out my hard drive is dead...
Hold menu and the center button until the ipod resets. When the apple icon pops up hold the center button and the left arrow till the diagnostic comes up press menu go to IO>Hard drive>HDSMARTData and check and see if you have high Reallocs numbers..
Thank you...I think! It says 0 next to Reallocs display...does that mean the hard drive crashed? Is that fixable?
Thanks!
Jennifer
I was having the same problem and I called Apple Support and began by asking whether they were supporting apps for the IPOD Touch. You may not be able to download from your PC or Mac but you can go to the APP STORE on your device and look for the app you want. I tried it and it worked.
I was having the same problem and I called Apple Support and began by asking whether they were supporting apps for the IPOD Touch. You may not be able to download from your PC or Mac but you can go to the APP STORE on your device and look for the app you want. I tried it and it worked.
Turn off your itunes genius.
Open itunes and got to store and click turn off genius if it is on, this fixed my error code.
Yes, this worked, Thanks. Glad I tried this instead of the much more daunting suggestions that have been posted here!
how to fix error message 13014
