PC W7 64bit ICloud causes blue screen of death - Help?

Question

PC W7 64bit ICloud causes blue screen of death - Help?

I installed ICloud control panel, etc., onto my 64-bit Windows 7 PC, and it ran OK for a while. Then got the dreaded "blue screen of death" indicating there was a driver issue and my computer was stopped to avoid damage.

I uninstalled ICloud and the problem went away. Later, I installed ITunes, and decided I needed the ICloud panel, so I reinstalled it. Same thing happened.

I'm doing this because I just got iPhone 4S thru AT&T, and want to interface it with my PC.

Any ideas, or is there already a known problem for PC's?

Thanks.

iPhone 4S, iOS 5.0.1, iCloud interface software on PC

Posted on Nov 29, 2011 2:37 PM

Reply

Answer 1

harv55

Level 3

600 points

Nov 29, 2011 2:41 PM in response to lyndonfromspring

May sound weird, but are you network drivers up to date? BSOD is usually a driver issue that is conflicting with Windows. Go into device manager and disable all non-essential devices, UPS, NICS, USB, scanner, sound, etc and then install the iCloud panel. If you don't see any BSOD start to enable each device one at a time to pinpoint the culprit. The control panel itself shouldn't be causing the BSOD.

Is there a filename in the top left of the BSOD that can help? i.e. ndis.sys or something?

Reply

Answer 2

Nov 29, 2011 2:44 PM in response to harv55

Did not have this problem at all before installing the iCloud software, and it vanished when I uninstalled the software.

Thanks for the info, I will reinstall it and update my question as soon as the stop message happens again with the details.

Reply