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error 2001 when restoring

trying to restore iphone 3. itunes is giving 'unknown error (2001)'.

iPhone 3GS, Unable to restore from iTunes.

Posted on Nov 29, 2011 4:32 PM

Reply
4 replies

Nov 29, 2011 5:00 PM in response to fromcottage grove

This error means that iTunes cannot maintain a USB connection with the phone. It can be a bad cable, dirt in the connector, or using a hub rather than a direct connection to a USB port on the computer. Try disconnecting all USB devices except keyboard and mouse, and use a direct port, on the back of the computer if it has connections on both front and back.


If this does not resolve the problem tell us what kind of computer and operating system you have.

error 2001 when restoring

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