unable to screen share

Hi,

At this point the bits below "Binary Images for iChat" are not needed.

A 10 Sec error is what iChat reports if something outside of the server and connection end the chat such as pulling and Ethernet cord or losing Wifi.

However some Routers will also do this via some "protection" features such as DoS and SPI

DoS is Denial of Service.

In most routers it is threshold based (which you cannot change) and kicks in when someone sends you enough Data to trip to process.

Therefore it can depend on the Processor and Internet Speed at the other end of the conversation.

SPI = Stateful Packet Inspection is where the Router )or at least it's processor) is trying to check the validity of the data coming in

there comes a point when it cannot cope.

In both cases the router will then cut the one port the data is on to "protect" the connection as a whole.

Things you can try.

In iChat > Preferences > Video Section drop the Bandwidth to 500kbps.

This is good enough for 4 way Video Chats but is probably a lot less than your Upload Speed

(most Video streaming sites are running at about 1.5Mbps but iChat can outrun these)

Do this at both ends.
Remember if you are testing this at home you have two lots of data coming through the same port and are more likely to bump into to these features.

i.e mrs K to Friend is only getting on lot of incoming stuff.

Mr and Mrs K talking to each other is two lots of incoming data (because it is going out and coming back)

Also

To: "u0" <sip:user@rip:40860>

rip = Remote IP ( and in this case mrs K)

This port should ideally be port 16402 the same as your Outgoing SIP Port.

Is your router using UPnP to open the ports needed ?

As the Screen Share is on Random Port (it is in fact an Audio chat on port 16402 with an VNC connection alongside) and for that reason iChat Screen Share will not work unless you are doing UPnP (Or Port Mapping Protocol in Base Station - although from the Log I can tell you don't have one of those).

8:21 PM Wednesday; November 30, 2011

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

hi,

I asked the host to edit out the extra info

Thanks Hosts,

8:55 PM Wednesday; November 30, 2011

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Hi,

If Communicator performs a similar job by making VNC connections to do Screen Sharing another way, then it is probably the fact of having a VNC connection open that is blocking iChat's Screen Sharing.

I don't have Communicator, (nor I am familiar with it) so I cannot test this.

7:19 PM Thursday; December 1, 2011

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Hi Ralph, I've got two machines I've tried to screen share, and I get the error 1005, I tested it with a IT friend in a different location, one of the two machines works beautifully, so I know It's not an router issue, (I use apple airport).

Then I deleted prefs, twice, no success, so I'm running out of ideas.

Here's the error I got. Hope you can help. Thanks

Date/Time: 2012-10-11 18:14:29 -0700

OS Version: 10.7.5 (Build 11G63)

Report Version: 4

iChat Connection Log:

2012-10-11 18:11:23 -0700: 0x7fd9c48e4fb0: State change from Waiting to Connecting.

2012-10-11 18:11:24 -0700: 0x7fd9c48e4fb0: State change from Connecting to Connected.

2012-10-11 18:11:44 -0700: 0x7fd9c48e4fb0: State change from Connected to Ended.

2012-10-11 18:11:44 -0700: 0x7fd9c48e4fb0: Error 1005 (No data has been received for the last 10 seconds.)

Video Conference Error Report:

Video Conference Support Report:

0.000000 @/SourceCache/VideoConference/VideoConference-454.2/SIP/Transport.c:2139 type=1 (00000000/0)

[SIP/2.0 200 OK

Via: SIP/2.0/UDP 67.174.197.113:50666;branch=z9hG4bK57a8135643c11c0a

To: 0 <sip:user@10.0.1.21:16402>;tag=1741847843

From: u0 <sip:user@10.0.1.26:16402>;tag=1003083204

Call-ID: 1e21409be411b84-1409-11e2-a412-d1780e374012@10-0-1-26

CSeq: 1 INVITE

Contact: <sip:user@67.174.197.113:52734>

User-Agent: Viceroy 1.4

Content-Type: application/sdp

Content-Length: 251

v=0

o=bo 0 0 IN IP4 67.174.197.113

s=1019

c=IN IP4 67.174.197.113

b=AS:2147483647

t=0 0

a=hwi:17412:2:2130

a=bandwidthDetection:YES

a=iChatEncryption:NO

m=audio 52734 RTP/AVP 110

a=rtcp:52734

a=rtpmap:110 X-AAC_LD/22050

a=rtpID:438420634

]

0.005361 @/SourceCache/VideoConference/VideoConference-454.2/SIP/Transport.c:342 type=2 (00000000/0)

[ACK sip:user@10.0.1.21:16402 SIP/2.0

Via: SIP/2.0/UDP 67.174.197.113:50666;branch=z9hG4bK6a6e7dd42d415702

Max-Forwards: 70

To: 0 <sip:user@10.0.1.21:16402>;tag=1741847843

From: u0 <sip:user@10.0.1.26:16402>;tag=1003083204

Call-ID: 1e21409be411b84-1409-11e2-a412-d1780e374012@10-0-1-26

CSeq: 1 ACK

User-Agent: Viceroy 1.4

Content-Length: 0

]

0.006086 @:0 type=1 (00000000/0)

[Bandwidth Detection]

[Received the first BWD packet from 67.174.197.113:50666]

0.331686 @:0 type=1 (00000000/0)

[Bandwidth Detection]

[Avg=97344.40, NSDev=2.66%]

0.444664 @:0 type=1 (00000000/1)

[Bandwidth Detection]

[Avg=820442.10, NSDev=26.20%]

0.518092 @:0 type=1 (00000000/2)

[Bandwidth Detection]

[Avg=2914241.70, NSDev=10.18%]

Video Conference User Report:

0.522630 @:0 type=5 (00000000/60)

[Detected bandwidth (kbits/s): 2627 up, 2627 down. (00000000)

]

0.567152 @/SourceCache/VideoConference/VideoConference-454.2/Video Conference/VideoConferenceMultiController.m:2448 type=5 (00000000/0)

[Start Conference With UserID: 1019]

Binary Images:

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HI

Video Conference Support Report:

0.000000 @/SourceCache/VideoConference/VideoConference-454.2/SIP/Transport.c:2139 type=1 (00000000/0)

[SIP/2.0 200 OK

Via: SIP/2.0/UDP 67.174.197.113:50666;branch=z9hG4bK57a8135643c11c0a

To: 0 <sip:user@10.0.1.21:16402>;tag=1741847843

From: u0 <sip:user@10.0.1.26:16402>;tag=1003083204

Call-ID: 1e21409be411b84-1409-11e2-a412-d1780e374012@10-0-1-26

CSeq: 1 INVITE

Contact: <sip:user@67.174.197.113:52734>

User-Agent: Viceroy 1.4

Content-Type: application/sdp

Content-Length: 251

When the Call is being connected then iChat (or Messages) uses port 16402 to Call on.

The Receiving end is also expecting to use that port.

At the time this Log takes a sample of the ports and IP being used you have the router dealing with the call on two different ports.

Can these two computers Audio Chat (Or Video Chat) ?

Based on the info in this log I what expect you to say they can't.

Also strange about this log is a lack of identifying one end as lip (Local IP) and the other as rip (Remote IP or Buddy)

My Sig always says this and I have bolded the first bit and changed the colour on the second.

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

7:24 PM Friday; October 12, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Hi Ralph

Wierdly enough, I'm able to voice chat and video chat between two computers no problem, just that screen share would connect and work for couple seconds and log off. Any other thoughts?

Hi,

The Screen Sharing does use a random port.

iChat 1 - 5 uses port 5190 to log in to AIM (we have been suggesting for years people change to 443)

iChat 6 uses port 443

Jabber logins are on port 5222 and 5223 depending if it is SSL or not.

Video and Audio (or Screen Sharing) invites are initially on port 5678

This then moves to port 16402

The more recent older versions tended to stay on port 16402. The very early ones changed to the Video and Audio Ports of 16384-16387 as first choices (Vid in, Vid out Audio In and Audio Out).

Screen Sharing is an Audio Chat+

It uses a VCN connection created by the Apple Remote Desktop Engine on a random port.

For an Apple Base Station this mean Port Mapping Protocol has to be Enabled (it does not need ports setting)

This is similar to the UPnP process found on other routers.

Basically the App can tell the router which ports to open.

The ports should be consistent at both ends of the conversations

Those that stick to port 16402 seem to be more successful.

Apple have this Doc to tell us about the Published Ports

There also used to be a Snow Leopard Document (was here http://www.apple.com/support/?artnum=306688) that listed the changes (Moving the ISP Invite from port 5060 to port 16402) and changing the Video and Audio ports to one port and from the top down, with port 16402 as first choice.

It stated that iChat would try the top port first and then progress down the list or (now) 10 ports before trying a random Port.

Your Log is obviously one end the potential chat.

The difference in the Ports listed would seem to be a sort of In and Out division.

iChat will not work this way (it is similar to having Wifi and Ethernet in use at the same time which gives your computer two IPs - iChat can only work form "one Place")

9:29 PM Friday; October 12, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Hi Ralph

Thanks for the detailed explaination. This machine is going to another place soon, will try it out then.