6 Replies Latest reply: Jan 5, 2016 11:56 PM by Henry brewer
caemmett Level 1 (0 points)

My daughters Ipod touch is disabled because she forgot the password, and she has a different computer now, and can't synch it to the original computer. How can I restore this devise? Thank you.


iPod touch
  • lllaass Level 10 (175,680 points)

    Place the iPod in recovery mode and then restore via iTunes on the computer. For recovery mode:

    iPhone and iPod touch: Unable to update or restore

  • Tiaan Korf Level 1 (30 points)

    you everywhere arn't you.... lol

  • Tiaan Korf Level 1 (30 points)

    Backup device

    While device is connected turn off

    Then hold down power for 3 seconds

    Then without releaseing power hold down home button for 10 seconds

    Then without releasing the home button release the power button. for 15 seconds [or until iTunes says device needs to be restored.

    This restore is a little different from other restores as is restores ROM firmware the OS and user and system data.

    If this does not resolve the problem try redownloading iOS 5.

  • lllaass Level 10 (175,680 points)

      You can't backup an iPod that is in disabled mode.

    Tiaan Korf wrote:

     

    Backup device

    While device is connected turn off

    Then hold down power for 3 seconds

    Then without releaseing power hold down home button for 10 seconds

    Then without releasing the home button release the power button. for 15 seconds [or until iTunes says device needs to be restored.

    This restore is a little different from other restores as is restores ROM firmware the OS and user and system data.

    If this does not resolve the problem try redownloading iOS 5.

  • fuzz20 Level 1 (0 points)

    my ipod is stuck on the connect to itunes screen but when i connect it itunes wont read my ipod can you help me

  • Henry brewer Level 1 (0 points)

    My son has forgotten his iPod touch passcode and after numbers of try to unlock iPod show up its disabled. But wow really i found a handy solution via easy solution to restore iPod Touch without iTunes 2nd method. Thaks.