1 Reply Latest reply: Dec 31, 2011 8:27 AM by gilbertfrommiami
deshaune Level 1 Level 1 (0 points)

when i bring up itunes and select  itunes store it loads half way then i get a message saying itunes has stopped working. and it forces me to close itune out. i have the lates version loaded


Windows 7
  • gilbertfrommiami Level 1 Level 1 (0 points)

    I have Win 7 64bits SP2 and Itunes 10.5.2

    Open Task Manager

    Select ASPDaemon.exe *32 process

    Right click on it and select properties

    On the Property window, select COmpatibilty tab

    Check the box Run this program in compatibity mode. On the drop dpwn box, select XP SP3

    Apply, then close the Property windows

    Kill the ASPDaemon process using "End process in task manager

    Logoff, or reboot.

    In my particular case, the issue never came back.

    Good luck!

     

    Gil