amorfhia
Level 1 (0 points)

Q: Unable to upload app into Profile Manager "Apps"

I cant upload an app to the profile manager "Apps" tab, when i select the apps-> edit Apps -> Upload. and select the app, the upload process hangs, and anything is uploaded. Any idea? Thanks.

Mac OS X (10.7.2)

Posted on Nov 30, 2011 1:55 PM

Close
amorfhia

Q: Unable to upload app into Profile Manager "Apps"

  • All replies
  • Helpful answers

  • by nosduh,

    nosduh nosduh Dec 11, 2011 4:50 PM in response to amorfhia
    Level 1 (0 points)
    Dec 11, 2011 4:50 PM in response to amorfhia

    I got so excited when I hit this page....alas...no responses that offer solutions.  Anyone?  Anyone?  Bueller?

  • by luke_222,

    luke_222 luke_222 Dec 13, 2011 4:44 AM in response to amorfhia
    Level 1 (0 points)
    Dec 13, 2011 4:44 AM in response to amorfhia

    Same problem here, would be great to know if there are any resolution ideas.

  • by Jock from Norwood,

    Jock from Norwood Jock from Norwood Dec 19, 2011 6:16 AM in response to amorfhia
    Level 1 (0 points)
    Dec 19, 2011 6:16 AM in response to amorfhia

    Ran into this problem, removed all spaces from Bundle name etc and it would upload.

     

    There were more problems with the process for pushing apps though

  • by Jeremy Stober,

    Jeremy Stober Jeremy Stober Dec 19, 2011 12:05 PM in response to amorfhia
    Level 1 (10 points)
    Dec 19, 2011 12:05 PM in response to amorfhia

    Same issue here - I am getting a "null" message when trying to load the App - I have gotten a couple to work on restarts of the server - and have gotten a couple of them to pass out to an ipad group OTA - but figure something isn't working quite right.  This is what I am getting...  Anyone else?

      Screen Shot 2011-12-19 at 3.04.57 PM.png

  • by Jeremy Stober,

    Jeremy Stober Jeremy Stober Dec 20, 2011 8:48 AM in response to Jeremy Stober
    Level 1 (10 points)
    Dec 20, 2011 8:48 AM in response to Jeremy Stober

    Ok - More info - I went back in and tried some other Apps - thought maybe size of the App was the issue - and some of them load - and some of them still will cause profile manager to hang - or give the above message.  Wonder if it is now what version of xcode they were made with or not?  Any other thoughts out there on this?

  • by luke_222,

    luke_222 luke_222 Dec 20, 2011 9:45 PM in response to Jeremy Stober
    Level 1 (0 points)
    Dec 20, 2011 9:45 PM in response to Jeremy Stober

    Look at the logs in

    /var/log/devicemgr/profilemanager.log

     

    Or in the system log.

     

    If you do see an exception, the source code for Profile Manager is in the

    /usr/share/devicemgr

     

    You can look in there and try to find out what is causing the problem.

     

    I would try with the latest release build of Xcode, if anything.

  • by Kevin Cossaboon,

    Kevin Cossaboon Kevin Cossaboon Dec 21, 2011 3:30 PM in response to amorfhia
    Level 1 (5 points)
    Dec 21, 2011 3:30 PM in response to amorfhia

    I would be happy to have my Mac's enroll, I can not get the profiles to install on the Macs.

  • by Jeremy Stober,

    Jeremy Stober Jeremy Stober Jan 3, 2012 9:41 AM in response to amorfhia
    Level 1 (10 points)
    Jan 3, 2012 9:41 AM in response to amorfhia

    OK - back from Christmas break - and Kevin I could try to help you get them enrolled - where are you getting stuck at?  My new screen shot is what I am getting in the log file for you luke.

    Screen Shot 2012-01-03 at 12.39.23 PM.png

  • by Kevin Cossaboon,

    Kevin Cossaboon Kevin Cossaboon Jan 3, 2012 11:39 AM in response to Jeremy Stober
    Level 1 (5 points)
    Jan 3, 2012 11:39 AM in response to Jeremy Stober

    Jeremy

     

    Thanks for the offer. I moved to the point of now being able to enrol my Mac and iDevices. The <server>/mydevices web page started to add a 'trust' profile. Since this 'appeared' I can down load it, install, then the devies enrole.

     

    Many hours of playing, and now reading the

    Apple Pro Training Series: OS X Lion Server Essentials

     

    Really surprised on the lack of Apple Documentation.

     

    Once again THANK YOU for the offer.

  • by McArenas,

    McArenas McArenas Jan 16, 2012 5:27 PM in response to amorfhia
    Level 1 (0 points)
    Jan 16, 2012 5:27 PM in response to amorfhia

    On our test environment... we were able to test-push commercial app and it is working. Here's how we did it:

     

    1. On the Profile Manager server's iTunes, setup the iTunes account that was used to purchase the apps.

    2. Download all the purchased apps. You can quickly do it by going thru the Purchased section of the iTunes store and click download all.

    3. Using the Profile Manager, upload the app.

    3. Physically connect the device at least once to the Profile Manager server. Somehow, it is writing some plist file to the mobile device that will eventually authorize the device to run the apps.

     

    From then on... you can push apps OTA.

     

    However, we bumped into these problems:

    1. There are some apps that we failed to upload for some reasons (i.e. PNG header check)

    2. This will eventually generate error like this:

    Screen shot 2012-01-17 at 9.04.23 AM.png

    the error is irratating but we are still able to push apps OTA.

  • by TriadMac,

    TriadMac TriadMac Jun 20, 2013 1:09 PM in response to amorfhia
    Level 1 (0 points)
    Jun 20, 2013 1:09 PM in response to amorfhia

    Has anyone found a fix, I am having the same issue and it is bringing the company to its nees as we have new devices to deploy and we cant push them apps because when we try to update the app it fails with a generic "Server Issue" PLEASE HELP if anyone has found a solution. I would hate to have to reinroll all of the devices again and start from scratch.