Help, where did my MBA 250 GB SSD disk space go?

I can't account for 123 GB of my MBA 13's 250 GB SSD. A check of the SSD using "Get Info" shows 243GB used. The folders using space on the SSD add up to 120GB being used (as indicated by "Get Info" for each folder). When I look at the details about the SSD using "About this Mac" it states that I have two partitions on the SSD. Is it possible that I have a partition that takes up hard disk space but is not viewable in Finder? I keep running into low hard disk space warnings and can't see why when with the applications, music, pictures, movies, documents and system files on my computer only add up to 120GB. Very frustrated...looking for any help I can get. Thanks.

Posted on Dec 1, 2011 10:21 AM

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11 replies

Dec 1, 2011 10:49 AM in response to Kappy

Thanks for the quick response. When I look on my Desktop I only see the icon for "Macintosh HD" and no others. My Finder "Preferences" is set up to show all drives. I wonder what's up and how I can get the other drives to show up. Also, I wonder why Apple sets up the new computers this way?


If I could find the other drives, I would use them or I would try to repartition the drive (if I could find out how to do it and not screw something up worse). Thanks again for your help and any more you can provide.

Dec 1, 2011 11:06 AM in response to jmccb

Apple may not have allocated the other volume on the SSD. Here's what you need to do:


Open Disk Utility and select the main entry for the SSD. Click on the Partition tab in the DU main window. Press COMMAND-SHIFT-4 and use the crosshairs to select the portion of the screen that shows the partition layout window. Post the pic here so I can see what it looks like. Then I can give you instructions on what to do.

Dec 2, 2011 9:47 AM in response to jmccb

OK, this is helpful. From the DU info you have a 250 GB SSD that is fully partitioned and formatted as Macintosh HD. If you select the drive on the Desktop then press COMMAND-I to open the Get Info window, what is reported in the upper pane for the drive's capacity, used, and available space?


Do you use Time Machine at all? If not, open TM preferences and see if TM is turned ON. TM is supposed to do snapshot backups on the startup drive when turned on but when no backup drive is connected.


As for the About This Mac display it is not very useful. Other simply refers to anything not in the other categories and may consist of data, logs ,temporary files, cache files, etc. What is relevant is only what is displayed by the Get Info report for the drive.


It would appear there is about 8.7 GBs of free space on the drive. There is also a reserved amount of space equal to the amount of RAM you have. This is used for the sleep image made when you put the computer to sleep. The Recovery HD uses about 650 MBs of space.


I would suggest you get an external drive that is at least the same size as the SSD. Clone the SSD to the external drive using Disk Utility's Restore feature:


Clone Lion using Restore Option of Disk Utility


Boot to the Recovery HD:


Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.


  1. Select Disk Utility from the main menu then press the Continue button.
  2. Select the destination volume from the left side list.
  3. Click on the Restore tab in the DU main window.
  4. Check the box labeled Erase destination.
  5. Select the destination volume from the left side list and drag it to the Destination entry field.
  6. Select the source volume from the left side list and drag it to the Source entry field.
  7. Double-check you got it right, then click on the Restore button.


Destination means the external backup drive. Source means the internal startup drive.


Then boot from the clone using OPTION boot. Use DU to erase the SSD then restore the clone to the SSD. After that erase the external drive. Copy all the data in your Home folder to the external drive and erase the same from the SSD. This will free up a considerable amount of space on the SSD giving you a bit more leeway. For OS X to run optimally you need to maintain a certain amount of free space - at least 12 GBs or 10% of the startup drive's capacity, whichever is greater.


Overall I would suggest an external drive of 1 TB. Partition it as follows:


  1. 500 GBs for Time Machine backup.
  2. 250 GBs for additional storage use.
  3. 250 GBs for a bootable clone of the SSD.


This will allow you to put your photos, iTunes library, and movie files onto the external drive so you can remove them from the SSD to free up the space they now take up.


The MBA is not a choice for the home desktop computer. So you need to manage the space usage on the SSD. I keep just a trimmed down installation on my laptops. They are treated as the "travel" computer so I only put on them what is minimally needed for the travel. I use a 60 GB SSD but have more than enough free space for travel needs. If I need more space then I use a 500 GB HDD that has all the space I would likely need.

Dec 2, 2011 10:46 AM in response to Kappy

Kappy,


Thanks once again. I need to digest all you've given me to do. Regarding your questions, I backup with Time Machine (TM) to an external 1 TB hard drive. I don't leave TM on for my MBA. I only turn TM on when I connect the external drive to do a backup.


Here's the "Get Info" information:

Capacity: 250.14 GB

Available: 4.34 GB

Used: 245.8 GB


Still a puzzlement about what is taking up so much space that doesn't seem attributable to music, pictures, apps, documents and OS.

Dec 2, 2011 10:54 AM in response to jmccb

Then you may have snapshot backups using up space on the SSD. Try turning them off:


Open the Terminal in the Utilities folder and enter or paste the appropriate command line. Press RETURN and enter your admin password when prompted. It will not be echoed.


To turn them ON: sudo tmutil enablelocal


To turn them OFF: sudo tmutil disablelocal



Note that turning them OFF will also delete all existing snapshots.

OS X Lion- About Time Machine's "local snapshots" on portable Macs

Dec 3, 2011 2:56 AM in response to Kappy

Thanks Kappy for the continued help. I did as you recommended and turned snapshot backup off. Didn't notice much change, but I'm sure this will help save the little hard disk space I have available.


I'm working through your instructions on cloning and want to make sure I don't screw this up (I'm out of the counrty and won't be returning to the States for several months. My MBA is my lifeline to home). One of the instruction lines states: "Check the box labeled Erase destination." Does this mean that as part of the cloning process I'll need to erase what is on my external hard drive?


When you state "restore the clone to the SSD" how is that done, by just copying the file to the MBA?


When you state after restoring the clone to the SSD I should "erase the external drive." Do you mean just the clone on the external drive?


When you say "copy all the data from my Home folder and erase the same from the SSD" do you mean documents, photos, music, etc or just documents. Does this also mean use the external for storage of these items since I don't see an instuction for returning the documents to the SSD?


I had thought with a 250 GB SSD and with my 100 GBs of music and pictures that I would have plenty of space for apps, documents, the OS, the occasional download of an iTunes video, etc. without having to use my external HD for day-to-day storage use.

Dec 3, 2011 9:28 AM in response to jmccb

1. Yes, when you clone you must first erase the destination so that will erase whatever is on the external drive.


2. Restoring the clone is the same process as making the clone except that the source and destinations are swapped. The external drive becomes the source and the SSD becomes the destination.


3. The idea here is to remove as much of what is in the Home folder on the SSD (except the Library folder) and keep it stored on the external drive. This will free up more space on the SSD. And, yes, you would then use the external drive to store these items.


Once the process has been completed you can check for how much free space is on the SSD. If the "lost" space is now returned then you can decide about leaving everything in your Home folder on the SSD.


I would think a 250 GB SSD should be more than adequate. I know that on mine about 30 GBs is used for the OS, applications, and support files.

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Help, where did my MBA 250 GB SSD disk space go?

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