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iPad mail app freezing, need help

I've experienced my Mail app freezing twice in last two weeks in the middle of writing a mesage. I can't save it as a draft nor can send it, can't move to another folder. But if I leave the Mail app and go to gmail app it works. Anyone knows what's happening?

Thank you in forward for your help!

iPad 2

Posted on Dec 2, 2011 5:22 AM

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Question marked as Best reply

Posted on Dec 2, 2011 6:16 AM

Have you tried the simple basic things?


Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.


Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.


Quit the mail app and restart.Go to the home screen first by tapping the home button.Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus ➖ sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.


It is possible that you have an email in your inbox or trash folder that is causing the problem as well. Maybe an email with large attachment? If you have an email like that - try deleting it from the iPad. You may need to do that from the server in your webmail using a web browser if the mail app keeps frezzing on you.

5 replies
Question marked as Best reply

Dec 2, 2011 6:16 AM in response to zrinka

Have you tried the simple basic things?


Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.


Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.


Quit the mail app and restart.Go to the home screen first by tapping the home button.Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus ➖ sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.


It is possible that you have an email in your inbox or trash folder that is causing the problem as well. Maybe an email with large attachment? If you have an email like that - try deleting it from the iPad. You may need to do that from the server in your webmail using a web browser if the mail app keeps frezzing on you.

iPad mail app freezing, need help

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