Previous 1 2 3 4 Next 137 Replies Latest reply: Mar 29, 2016 11:18 AM by MelissaParkinsonuk Go to original post Branched to a new discussion.
  • peteshep Level 1 Level 1

    I had the same issue, but also included new movies and TV shows.  Switching off iTunes Match and they all showed up, and when I switched it on again, they all stayed there.  This is the first time this has happened, but this is a brand new iMac - never happened on the old one.  Will see if it happens again - don't really want to have to switch off iTunes Match everytime I want to add something!

  • Nychelle7 Level 1 Level 1

    So, I was having the very problem being discussed here. Finally, after trying so many things. And going back and forth. It just miraculously dawned on me and I do mean miraculously... it was planted into my brain from God. I just went to my [C:\Documents and Settings\Dell\My Documents\My Music\iTunes\iTunes Media\Music ] folder and right clicked and pushed refreshed. And everything I was looking for was there...Praise God... Hope this helps someone!!!

  • ankitlovesMI Level 1 Level 1

    This worked for me! Thank you!

  • artfromaz Level 1 Level 1

    I had same problem, in iTunes under the Store menu I selected 'update iTunes match' and eveything showed up.

  • ask4ent Level 1 Level 1

    I had a similar issue, in that after downloading prior purchases, the music appeared in the Purchased section of iTunes, but were not appearing in the Music Libary listing.  Amazingly the solution was as simple as highlighting and copying/pasting the music from Purchased to Music.  I didn't quit/restart iTunes to see if they showed up that way, but cutting/pasting the file list from Puchased to Music worked for me.

  • boy1dr2000 Level 1 Level 1

    Cheers - works a dream - thanks for sharing. Pity that when you turn iTunes Match back on it has to re-establish itself though. Would be better that it all worked automatically....come on Apple, get your act together.

  • CharlieKphd Level 1 Level 1

    Thanks artfromaz, your easy and painless solution is the winner:  In your iTunes Store menu, select 'update iTunes match'.


    Silly and sad that this command is needed on the iTunes where a new purchase is made.

  • jcfay Level 1 Level 1

    Having the same issue, except with Win7 computer.  Just started today with a couple new album purchases.  Previously no problems ever, but now they show up in playlists and on iDevices but not library.  I've turned on/off itunes match, restarted a few times.  It's a glitch.  Clearly.  Across platforms.  With this many folks having an issue it's something that needs to be fixed, and turning on/off itunes match, restarting or whatever ain't it.  At least not for me.  It's REALLY ******* me off.

  • brook004 Level 1 Level 1

    Here's the answer to the problem: Your library may be corrupt.  You have to create a new library and import all of your media into that new library per a good tech support guy (Eric). 


    Here's what you do: 1) Quit iTunes; 2) Restart iTunes while holding down the Option key; 3) Click on Creat New Library; 4) Name the library or leave the suggested name as is; 5) Click ok and let it create the new library (this will end up with a new empty library); 6) Go to File, Add to Library; 7) Select your old iTunes folder and click Open (all of your media should now copy into the new library).


    After everything copies you can delete the old library and rename the new on if you choose.  Everything should work beautifully now.  :-)

  • ryanc1983 Level 1 Level 1

    Hey Apple - MAKE ITUNES MATCH MORE DEPENDABLE.  or at least give me the option to manually sync music to my iphone when it does not want to work. 


    so frustrating when I buy a new album and import it into itunes, then head to the gym 30 mins later and realize that it is still not in my iphone's library.  come on!!!!

  • ethanfromamericus Level 1 Level 1

    Same here! Just on my iPod... I bought four songs from iTunes on my iPod. Three showed up in my Music library (again, on my iPod), but the fourth one's not showing up. It shows up in my "Purchased" folder in my iTunes account, but in my Music App. It charged me for the song, but I can't play it ;( 

  • j.emerson Level 1 Level 1

    Thanks ask4ent. Tried several of the other options and finally this is what worked for me. Had the songs in the recently added folder but not showing in the main library. Just copied and pasted from recently added to library and it worked.

  • kenzieray60 Level 1 Level 1

    the same thing happened to me but I went to where it said purchased and at the bottom it said download previous purchases and then downloaded the album I bought and everything was fine

  • robadob Level 1 Level 1

    Just to confirm that copying and pasting from my recently added playlist to the main music playlist solved the problem for me. Updating iTunes match did not.

  • eliotfromsimi valley Level 1 Level 1

    Something has obviously change with the iTunes funciton as I too have had problems with music downloads that don't appear in the sacred library. My iPhone hass always synced with my iMac and when it didn't this time,, I went looking for the culprit. I believe that they are probably somewhere in my Mac, but where. This brings me back to some of the problems I had with Macs years ago, the same kind of problem, except it was software downloads.


    Now that Mac has it's Cloud working, I believe that is where they music is ending up, and I don't need it there..


    Apple has a problem and they need to address it. I also found that updating iTunes did not resolve the problem.

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