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Continuously receiving this message: "Microsoft Word has encountered a problem and needs to close"

Word keeps crashing whilst I am working from a document, and using formatting tools. Below is the accompanied error report. It also says that it will attempt to recover my work, but never does. Would anyone know why this is happening and what I can do about it? Thank you.


Microsoft Error Reporting log version: 2.0



Error Signature:

Exception: EXC_BAD_ACCESS

Date/Time: 2011-12-03 11:19:37 +0100

Application Name: Microsoft Word

Application Bundle ID: com.microsoft.Word

Application Signature: MSWD

Application Version: 12.3.1.110725

Crashed Module Name: MicrosoftComponentPlugin

Crashed Module Version: 12.3.1.110725

Crashed Module Offset: 0x0001aed6

Blame Module Name: MicrosoftComponentPlugin

Blame Module Version: 12.3.1.110725

Blame Module Offset: 0x0001aed6

Application LCID: 1033

Extra app info: Reg=en Loc=0x0409

Crashed thread: 0





Thread 0 crashed:



# 1 0x01603ed6 in _McpFCreateOnObjControl + 0x0000025E (MicrosoftComponentPlugin + 0x0001aed6)

# 2 0x01604168 in _McpFCreateOnObjControl + 0x000004F0 (MicrosoftComponentPlugin + 0x0001b168)

# 3 0x016047e8 in _McpFCreateOnObjControl + 0x00000B70 (MicrosoftComponentPlugin + 0x0001b7e8)

# 4 0x91b8e13d in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x0000049D (HIToolbox + 0x0000813d)

# 5 0x91b8d57b in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000195 (HIToolbox + 0x0000757b)

# 6 0x91ba9ecc in _SendEventToEventTarget + 0x00000034 (HIToolbox + 0x00023ecc)

# 7 0x91c575f7 in HIView::Click(OpaqueEventRef*) + 0x00000149 (HIToolbox + 0x000d15f7)

# 8 0x91c57459 in HandleClickAsHIView(OpaqueWindowPtr*, OpaqueEventRef*) + 0x00000097 (HIToolbox + 0x000d1459)

# 9 0x91c56de9 in HandleWindowClick(OpaqueWindowPtr*, Point, short, unsigned long, OpaqueEventRef*) + 0x000001F9 (HIToolbox + 0x000d0de9)

# 10 0x91c56bdb in HandleMouseEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 0x00000317 (HIToolbox + 0x000d0bdb)

# 11 0x91c12602 in StandardWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x00000060 (HIToolbox + 0x0008c602)

# 12 0x91b8e13d in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x0000049D (HIToolbox + 0x0000813d)

# 13 0x91b8d57b in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000195 (HIToolbox + 0x0000757b)

# 14 0x91ba9ecc in _SendEventToEventTarget + 0x00000034 (HIToolbox + 0x00023ecc)

# 15 0x91bbc0a8 in ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x000004B8 (HIToolbox + 0x000360a8)

# 16 0x91b8e4f6 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x00000856 (HIToolbox + 0x000084f6)

# 17 0x91b8d57b in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000195 (HIToolbox + 0x0000757b)

# 18 0x91ba9ecc in _SendEventToEventTarget + 0x00000034 (HIToolbox + 0x00023ecc)

# 19 0x016d727d in _McpFDispatchEventRef + 0x00000073 (MicrosoftComponentPlugin + 0x000ee27d)

# 20 0x016d780d in _McpRunApplicationEventLoop + 0x0000051B (MicrosoftComponentPlugin + 0x000ee80d)

# 21 0x00af2653 in _wdGetApplicationObject + 0x003B3C8D (Microsoft Word + 0x00af1653)

# 22 0x00afb707 in _wdGetApplicationObject + 0x003BCD41 (Microsoft Word + 0x00afa707)

# 23 0x022d14ec in __WlmMain + 0x00000047 (MicrosoftOffice + 0x004b74ec)

# 24 0x00ae0a54 in _wdGetApplicationObject + 0x003A208E (Microsoft Word + 0x00adfa54)

# 25 0x00002ea2 in __mh_execute_header + 0x00001EA2 (Microsoft Word + 0x00001ea2)

# 26 0x00002dc9 in __mh_execute_header + 0x00001DC9 (Microsoft Word + 0x00001dc9)



X86 Thread State:

eax: 0x00000000 ebx: 0x01603ebc ecx: 0x1cab2d58 edx:0x1cab2d58

edi: 0x1cab2d58 esi: 0x1cab2d58 ebp: 0xbfffe918 esp:0xbfffe8b0

ss: 0x0000001f eip: 0x01603ed6 cs: 0x00000017 ds:0x0000001f

es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010246





Thread 1:



# 1 0x913cf286 in _mach_wait_until + 0x0000000A (libSystem.B.dylib + 0x00001286)

# 2 0x91456dbb in _sleep + 0x0000003F (libSystem.B.dylib + 0x00088dbb)

# 3 0x01b29d7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)

# 4 0x01b293e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)

# 5 0x01b2946c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)

# 6 0x01b29f25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)

# 7 0x91400055 in __pthread_start + 0x00000141 (libSystem.B.dylib + 0x00032055)

# 8 0x913fff12 in _thread_start + 0x00000022 (libSystem.B.dylib + 0x00031f12)



X86 Thread State:

eax: 0xffffffa6 ebx: 0x91446197 ecx: 0xb00a0a5c edx:0x913cf286

edi: 0x00000389 esi: 0x50ac9213 ebp: 0xb00a0ac8 esp:0xb00a0a5c

ss: 0x0000001f eip: 0x913cf286 cs: 0x00000007 ds:0x0000001f

es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000202





Thread 2:



# 1 0x913d634e in ___semwait_signal + 0x0000000A (libSystem.B.dylib + 0x0000834e)

# 2 0x91400ccd in _pthread_cond_wait$UNIX2003 + 0x00000049 (libSystem.B.dylib + 0x00032ccd)

# 3 0x93e663c8 in pthreadSemaphoreWait(t_pthreadSemaphore*) + 0x0000002A (ColorSync + 0x000333c8)

# 4 0x93e78d4e in CMMConvTask(void*) + 0x00000036 (ColorSync + 0x00045d4e)

# 5 0x91400055 in __pthread_start + 0x00000141 (libSystem.B.dylib + 0x00032055)

# 6 0x913fff12 in _thread_start + 0x00000022 (libSystem.B.dylib + 0x00031f12)



X86 Thread State:

eax: 0x0000014e ebx: 0x91400ced ecx: 0xb0122e7c edx:0x913d634e

edi: 0x048c07a4 esi: 0xb0123000 ebp: 0xb0122ef8 esp:0xb0122e7c

ss: 0x0000001f eip: 0x913d634e cs: 0x00000007 ds:0x0000001f

es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246





Thread 3:



# 1 0x9142dc0e in ___accept_nocancel + 0x0000000A (libSystem.B.dylib + 0x0005fc0e)

# 2 0x0175da8a in _FWaitForConnection + 0x0000002A (MicrosoftComponentPlugin + 0x00174a8a)

# 3 0x01669988 in _McpFInitNetworkPIDChecking + 0x0000111C (MicrosoftComponentPlugin + 0x00080988)

# 4 0x9402afbb in _PrivateMPEntryPoint + 0x00000038 (CarbonCore + 0x00048fbb)

# 5 0x91400055 in __pthread_start + 0x00000141 (libSystem.B.dylib + 0x00032055)

# 6 0x913fff12 in _thread_start + 0x00000022 (libSystem.B.dylib + 0x00031f12)



X86 Thread State:

eax: 0x000c0194 ebx: 0x01669937 ecx: 0xb01add3c edx:0x9142dc0e

edi: 0x04000000 esi: 0xb01adf24 ebp: 0xb01add58 esp:0xb01add3c

ss: 0x0000001f eip: 0x9142dc0e cs: 0x00000007 ds:0x0000001f

es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282





Thread 4:



# 1 0x91417aa6 in ___recvfrom_nocancel + 0x0000000A (libSystem.B.dylib + 0x00049aa6)

# 2 0x0175db15 in _FReceiveMessage + 0x00000077 (MicrosoftComponentPlugin + 0x00174b15)

# 3 0x01669636 in _McpFInitNetworkPIDChecking + 0x00000DCA (MicrosoftComponentPlugin + 0x00080636)

# 4 0x9402afbb in _PrivateMPEntryPoint + 0x00000038 (CarbonCore + 0x00048fbb)

# 5 0x91400055 in __pthread_start + 0x00000141 (libSystem.B.dylib + 0x00032055)

# 6 0x913fff12 in _thread_start + 0x00000022 (libSystem.B.dylib + 0x00031f12)



X86 Thread State:

eax: 0x00000193 ebx: 0x016695a7 ecx: 0xb022fcac edx:0x91417aa6

edi: 0xb022fec4 esi: 0xb022ff34 ebp: 0xb022fcd8 esp:0xb022fcac

ss: 0x0000001f eip: 0x91417aa6 cs: 0x00000007 ds:0x0000001f

es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282





Thread 5:



# 1 0x913cf1ba in _semaphore_timedwait_trap + 0x0000000A (libSystem.B.dylib + 0x000011ba)

# 2 0x01669d4b in _McpFInitNetworkPIDChecking + 0x000014DF (MicrosoftComponentPlugin + 0x00080d4b)

# 3 0x9402afbb in _PrivateMPEntryPoint + 0x00000038 (CarbonCore + 0x00048fbb)

# 4 0x91400055 in __pthread_start + 0x00000141 (libSystem.B.dylib + 0x00032055)

# 5 0x913fff12 in _thread_start + 0x00000022 (libSystem.B.dylib + 0x00031f12)



X86 Thread State:

eax: 0xffffffda ebx: 0x9403e3ab ecx: 0xb02b1e5c edx:0x913cf1ba

edi: 0xb02b1f36 esi: 0x00000000 ebp: 0xb02b1e88 esp:0xb02b1e5c

ss: 0x0000001f eip: 0x913cf1ba cs: 0x00000007 ds:0x0000001f

es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246





Thread 6:



# 1 0x913cf166 in _mach_msg_trap + 0x0000000A (libSystem.B.dylib + 0x00001166)

# 2 0x928b5e7e in _CFRunLoopRunSpecific + 0x000006FE (CoreFoundation + 0x00072e7e)

# 3 0x928b6b04 in _CFRunLoopRun + 0x00000054 (CoreFoundation + 0x00073b04)

# 4 0x900a2d0f in TSystemNotificationTask::SystemNotificationTaskProc(void*) + 0x0000007B (DesktopServicesPriv + 0x00001d0f)

# 5 0x9402afbb in _PrivateMPEntryPoint + 0x00000038 (CarbonCore + 0x00048fbb)

# 6 0x91400055 in __pthread_start + 0x00000141 (libSystem.B.dylib + 0x00032055)

# 7 0x913fff12 in _thread_start + 0x00000022 (libSystem.B.dylib + 0x00031f12)



X86 Thread State:

eax: 0xffffffe1 ebx: 0x928b5797 ecx: 0xb034e8dc edx:0x913cf166

edi: 0x00000000 esi: 0x00000000 ebp: 0xb034e918 esp:0xb034e8dc

ss: 0x0000001f eip: 0x913cf166 cs: 0x00000007 ds:0x0000001f

es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000206





Thread 7:



# 1 0x913cf166 in _mach_msg_trap + 0x0000000A (libSystem.B.dylib + 0x00001166)

# 2 0x928b5e7e in _CFRunLoopRunSpecific + 0x000006FE (CoreFoundation + 0x00072e7e)

# 3 0x928b6b04 in _CFRunLoopRun + 0x00000054 (CoreFoundation + 0x00073b04)

# 4 0x900a2e88 in TFSEventsNotificationTask::FSEventsNotificationTaskProc(void*) + 0x000000D8 (DesktopServicesPriv + 0x00001e88)

# 5 0x9402afbb in _PrivateMPEntryPoint + 0x00000038 (CarbonCore + 0x00048fbb)

# 6 0x91400055 in __pthread_start + 0x00000141 (libSystem.B.dylib + 0x00032055)

# 7 0x913fff12 in _thread_start + 0x00000022 (libSystem.B.dylib + 0x00031f12)



X86 Thread State:

eax: 0xffffffe1 ebx: 0x928b5797 ecx: 0xb03d08ac edx:0x913cf166

edi: 0x00000000 esi: 0x00000000 ebp: 0xb03d08e8 esp:0xb03d08ac

ss: 0x0000001f eip: 0x913cf166 cs: 0x00000007 ds:0x0000001f

es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000206





Thread 8:



# 1 0x913d634e in ___semwait_signal + 0x0000000A (libSystem.B.dylib + 0x0000834e)

# 2 0x91400ccd in _pthread_cond_wait$UNIX2003 + 0x00000049 (libSystem.B.dylib + 0x00032ccd)

# 3 0x9402cde3 in _TSWaitOnCondition + 0x0000007E (CarbonCore + 0x0004ade3)

# 4 0x9400bc36 in _TSWaitOnConditionTimedRelative + 0x000000CA (CarbonCore + 0x00029c36)

# 5 0x9402ca60 in _MPWaitOnQueue + 0x000000D0 (CarbonCore + 0x0004aa60)

# 6 0x900ade6a in TNodeSyncTask::SyncTaskProc(void*) + 0x00000054 (DesktopServicesPriv + 0x0000ce6a)

# 7 0x9402afbb in _PrivateMPEntryPoint + 0x00000038 (CarbonCore + 0x00048fbb)

# 8 0x91400055 in __pthread_start + 0x00000141 (libSystem.B.dylib + 0x00032055)

# 9 0x913fff12 in _thread_start + 0x00000022 (libSystem.B.dylib + 0x00031f12)



X86 Thread State:

eax: 0x0000014e ebx: 0x91400ced ecx: 0xb0452d7c edx:0x913d634e

edi: 0x239fb278 esi: 0xb0453000 ebp: 0xb0452df8 esp:0xb0452d7c

ss: 0x0000001f eip: 0x913d634e cs: 0x00000007 ds:0x0000001f

es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246





Thread 9:



# 1 0x913ff8c6 in ___kevent + 0x0000000A (libSystem.B.dylib + 0x000318c6)

# 2 0x91400055 in __pthread_start + 0x00000141 (libSystem.B.dylib + 0x00032055)

# 3 0x913fff12 in _thread_start + 0x00000022 (libSystem.B.dylib + 0x00031f12)



X86 Thread State:

eax: 0x0000016b ebx: 0x913fff28 ecx: 0xb04e5ecc edx:0x913ff8c6

edi: 0x04000000 esi: 0xb04e6000 ebp: 0xb04e5f78 esp:0xb04e5ecc

ss: 0x0000001f eip: 0x913ff8c6 cs: 0x00000007 ds:0x0000001f

es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246





Thread 10:



# 1 0x9141e60a in ___select + 0x0000000A (libSystem.B.dylib + 0x0005060a)

# 2 0x91400055 in __pthread_start + 0x00000141 (libSystem.B.dylib + 0x00032055)

# 3 0x913fff12 in _thread_start + 0x00000022 (libSystem.B.dylib + 0x00031f12)



X86 Thread State:

eax: 0x0014005d ebx: 0x928c104b ecx: 0xb04f6d6c edx:0x9141e60a

edi: 0x00000008 esi: 0x00000040 ebp: 0xb04f6f78 esp:0xb04f6d6c

ss: 0x0000001f eip: 0x9141e60a cs: 0x00000007 ds:0x0000001f

es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246





Thread 11:



# 1 0x913cf1c6 in _semaphore_timedwait_signal_trap + 0x0000000A (libSystem.B.dylib + 0x000011c6)

# 2 0x91402a33 in _pthread_cond_timedwait_relative_np + 0x0000002F (libSystem.B.dylib + 0x00034a33)

# 3 0x91586dbc in -[NSCondition waitUntilDate:] + 0x000000EC (Foundation + 0x00050dbc)

# 4 0x91586bd0 in -[NSConditionLock lockWhenCondition:beforeDate:] + 0x00000090 (Foundation + 0x00050bd0)

# 5 0x91586b35 in -[NSConditionLock lockWhenCondition:] + 0x00000045 (Foundation + 0x00050b35)

# 6 0x953c36e8 in -[NSUIHeartBeat _heartBeatThread:] + 0x000002F1 (AppKit + 0x000a66e8)

# 7 0x91540dfd in -[NSThread main] + 0x0000002D (Foundation + 0x0000adfd)

# 8 0x915409a4 in ___NSThread__main__ + 0x00000134 (Foundation + 0x0000a9a4)

# 9 0x91400055 in __pthread_start + 0x00000141 (libSystem.B.dylib + 0x00032055)

# 10 0x913fff12 in _thread_start + 0x00000022 (libSystem.B.dylib + 0x00031f12)



X86 Thread State:

eax: 0xffffffd9 ebx: 0x91400ced ecx: 0xb0920b0c edx:0x913cf1c6

edi: 0x24985dd8 esi: 0x24985da8 ebp: 0xb0920b88 esp:0xb0920b0c

ss: 0x0000001f eip: 0x913cf1c6 cs: 0x00000007 ds:0x0000001f

es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286





Loaded modules:



0: Microsoft Word (12.3.1.110725 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word

1: MicrosoftComponentPlugin (12.3.1.110725 Reg=en Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versio ns/12/MicrosoftComponentPlugin

2: Netlib (12.3.1.110725 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib

3: StdUrlMoniker (12.3.1.110725 Reg=en Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUr lMoniker

4: MicrosoftOLE (12.3.1.110725 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/12/Micros oftOLE

5: MicrosoftOLEAutomation (12.3.1.110725 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLEAutomation.framework/Versions /12/MicrosoftOLEAutomation

6: MSLS3 (12.3.1.110725 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSLS3.framework/Versions/12/MSLS3

7: merp (2.2.0.110725 Reg=en Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp

8: MSXML (12.3.1.110725 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSXML.framework/Versions/12/MSXML

9: PowerPlantCore (12.3.1.110725 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/Powe rPlantCore

10: MicrosoftOffice (12.3.1.110725 Reg=en Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOffice.framework/Versions/12/Mic rosoftOffice

11: PowerPlant (12.3.1.110725 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPla nt

12: OfficeArt (12.3.1.110725 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/OfficeArt.framework/Versions/12/OfficeArt

13: MicrosoftOleo (12.3.1.110725 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOleo.framework/Versions/12/Micro softOleo

14: SmartArt (12.3.1.110725 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/SmartArt.framework/Versions/12/SmartArt

15: MicrosoftChartPlugin (12.3.1.110725 Reg=en Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftChartPlugin.framework/Versions/1 2/MicrosoftChartPlugin

16: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport

17: RawCamera (545 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera

18: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib

19: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib

20: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib

21: EndNote CWYW Word 2008 (2009.13.0.0.5276 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Startup/Word/EndNote CWYW Word 2008.bundle/Contents/MacOS/EndNote CWYW Word 2008

22: EntourageCore: /Applications/Microsoft Office 2008/Office/EntourageCore.framework/EntourageCore

23: EntourageLegacy: /Applications/Microsoft Office 2008/Office/EntourageLegacy.framework/EntourageLegacy

24: EnglishSpeller (12.3.1.110725 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/EnglishSpeller.proofingtool/Contents/MacOS/EnglishSpeller

25: AutomatorCMM (162 Reg=English Loc=0x0000): /System/Library/Contextual Menu Items/AutomatorCMM.plugin/Contents/MacOS/AutomatorCMM

26: BluetoothContextualMenu (2.1.8f2 Reg=English Loc=0x0000): /System/Library/Contextual Menu Items/BluetoothContextualMenu.plugin/Contents/MacOS/BluetoothContextualMenu

27: BezelServices (1.4.9212 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/BezelServices.framework/Versions/A/BezelServi ces

28: FusionVMDKPlugIn (332101 Reg=English Loc=0x0000): /Library/Contextual Menu Items/FusionVMDKPlugIn.plugin/Contents/MacOS/FusionVMDKPlugIn

29: FolderActionsMenu (1.3.2 Reg=English Loc=0x0000): /System/Library/Contextual Menu Items/FolderActionsMenu.plugin/Contents/MacOS/FolderActionsMenu

30: JapaneseProofing (12.3.1.110725 Reg= English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/JapaneseProofing.proofingtool/Contents/MacOS/JapaneseProofing

31: EnglishGrammar (12.3.1.110725 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/EnglishGrammar.proofingtool/Contents/MacOS/EnglishGrammar

32: IOBluetooth (2.1.9f10 Reg=English Loc=0x0000): /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth

33: URLMount: /System/Library/PrivateFrameworks/URLMount.framework/URLMount

34: libCGXCoreImage.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib

35: CoreMediaIOServices (1492 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices

36: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices

37: DesktopServicesPriv (1.4.9 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv

38: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib

39: CarbonSound (3.9.2 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound

40: SystemConfiguration (1.9.2 Reg=English Loc=0x0000): /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

41: PrintCore (245.6 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore

42: AGL (AGL-3.0.9 Reg=English Loc=0x0000): /System/Library/Frameworks/AGL.framework/Versions/A/AGL

43: ImageKit (1.0 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit

44: Security (1 Reg=English Loc=0x0000): /System/Library/Frameworks/Security.framework/Versions/A/Security

45: ImageCapture (5.0.2 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture

46: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib

47: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib

48: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting

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50: libffi.dylib: /usr/lib/libffi.dylib

51: SecurityHI (30817 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI

52: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics

53: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib

54: CoreUI (62 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI

55: CoreAudio (3.1.2 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

56: OpenGL (1.5.10 Reg=English Loc=0x0000): /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

57: DSObjCWrappers (1.3 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers

58: libCGATS.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib

59: libSystem.B.dylib: /usr/lib/libSystem.B.dylib

60: Foundation (677.26 Reg=en_US Loc=0x0000): /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

61: ApplicationServices (34 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services

62: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib

63: CFNetwork (438.16 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork

64: LaunchServices (292 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices

65: vecLib (vecLib 3.4.2 Reg=English Loc=0x0000): /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib

66: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib

67: LangAnalysis (1.6.5 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis

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69: MediaToolbox (484.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x

70: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox

71: QuartzComposer (106.13 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer

72: CoreData (186.2 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

73: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

74: SpeechSynthesis (3.7.1 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis

75: PDFKit (2.1.2 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit

76: CoreVideo (48.6 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

77: CommonPanels (85 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels

78: CoreServices (32 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

79: Print (220.2 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print

80: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib

81: SecurityInterface (37213 Reg=English Loc=0x0000): /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face

82: libvDSP.dylib (vecLib 3.4.2 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib

83: DictionaryServices (1.0.0 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices

84: NavigationServices (163 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices

85: OSServices (228.1 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices

86: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib

87: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText

88: CoreFoundation (476.19 Reg=en_US Loc=0x0000): /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

89: AudioUnit (1.5 Reg=English Loc=0x0000): /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

90: Kerberos (6.0.15 Reg=English Loc=0x0000): /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

91: Quartz (1.5 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz

92: libresolv.9.dylib: /usr/lib/libresolv.9.dylib

93: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib

94: ImageIO (2.0.9 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO

95: Shortcut (1.0 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut

96: libicucore.A.dylib: /usr/lib/libicucore.A.dylib

97: libz.1.dylib: /usr/lib/libz.1.dylib

98: libiconv.2.dylib: /usr/lib/libiconv.2.dylib

99: DisplayServices (2.0.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices

100: HelpData (14.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData

101: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib

102: vImage (3.0 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage

103: ColorSync (4.5.4 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync

104: CarbonCore (786.16 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore

105: CoreMedia (484.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia

106: DirectoryService (3.5.7 Reg=English Loc=0x0000): /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce

107: SpeechRecognition (3.7.24 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition

108: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib

109: QuartzFilters (1.5.0 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters

110: MonitorPanel (1.2.0 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l

111: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib

112: AppKit (949.54 Reg=English Loc=0x0000): /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

113: AppleVA (4.1.17 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA

114: Help (36 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help

115: libxml2.2.dylib: /usr/lib/libxml2.2.dylib

116: libxslt.1.dylib: /usr/lib/libxslt.1.dylib

117: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD

118: Carbon (136 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

119: DiskArbitration (2.2.1 Reg=English Loc=0x0000): /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

120: libobjc.A.dylib: /usr/lib/libobjc.A.dylib

121: InstallServer (8 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver

122: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

123: JavaScriptCore (5534.49 Reg=English Loc=0x0000): /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore

124: libcups.2.dylib: /usr/lib/libcups.2.dylib

125: libvMisc.dylib (vecLib 3.4.2 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib

126: libLAPACK.dylib (vecLib 3.4.2 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib

127: vecLib (vecLib 3.4.2 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib

128: libauto.dylib: /usr/lib/libauto.dylib

129: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib

130: HTMLRendering (1.1.3 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering

131: QuickLook (170.9 Reg=English Loc=0x0000): /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook

132: iLifeMediaBrowser (368 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser

133: QTKit (1680.28 Reg=English Loc=0x0000): /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit

134: QuickLookUI (170.9 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI

135: VideoToolbox (484.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x

136: libBLAS.dylib (vecLib 3.4.2 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib

137: SecurityFoundation (36131 Reg=English Loc=0x0000): /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation

138: Ink (86 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink

139: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib

140: libbsm.dylib: /usr/lib/libbsm.dylib

141: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib

142: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS

143: AE (402.3 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE

144: QuickTime (1680.28 Reg=English Loc=0x0000): /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime

145: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib

146: Metadata (398.26 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata

147: AudioToolbox (1.5.3 Reg=English Loc=0x0000): /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

148: SearchKit (1.2.2 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit

149: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib

150: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib



Operating System Information

Operating System: Mac OS X 10.5.8 (Build 9L31a)

CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz

gestaltPhysicalRAMSizeInMegabytes err = 0, result = 2048 MB

gestaltSystemVersion err = 0, result = 0x1058

Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280



Microsoft Application Information:

Error Reporting UUID: 04593F85-FC1E-4397-80A0-734CCA2B4847

Time from launch: 0 hours, 10 minutes, 34 seconds

Total errors on this client: 15

MacBook Pro, Mac OS X (10.5.8)

Posted on Dec 3, 2011 2:26 AM

Reply
8 replies

Dec 3, 2011 3:00 AM in response to Sophie WB

When you try to start Microsoft Word for Mac, you receive error:


Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience.


Cause

This behavior may occur if either of the following conditions is true:

  • Word preferences are corrupted.
  • Programs running in the background are interfering with Word for Mac.
  • Corrupted application files.
  • Corrupted user account profile.


Read this for a resolution and see if it helps: http://support.microsoft.com/kb/2026222

Dec 3, 2011 6:31 PM in response to shldr2thewheel

I am a newby to the mac. I experienced many crashes with Word for the Mac with a VBA program in Word.

I don't believe these crashes are an error in Microsoft but are due to a bug in the Mac.

Of all those numerous crashes I kept the log file as generated by the Word, similar to that here above.

I noticed that all those crashes occur on or around the same time.

I know, the following sounds weird, but give it a chance.



Your crash was on 19 minutes past an hour.

I had 3 crashes on 19 minutes past an hour.

Here is my list of crash time. I think this is at least remarquable.

Well, perhaps someone knows something about maths and can calculate whether this is just a coincidence.





11-10-31 01h 03

11-12-04 02h 04

11-11-23 23h 04

11-10-24 00h 05

11-11-13 22h 06

11-10-24 02h 09

11-11-13 00h 11

11-11-17 01h 11

11-11-16 23h 11

11-10-30 02h 14

11-11-05 01h 15

11-11-07 21h 18

11-11-02 00h 19

11-11-06 00h 19

11-11-06 20h 19

11-11-13 22h 22

11-11-13 22h 25

11-10-25 00h 26

11-10-25 17h 28

11-10-30 21h 30

11-11-13 02h 33

11-11-03 21h 33

11-10-29 23h 33

11-10-29 01h 36

11-12-02 01h 37

11-10-23 21h 37

11-11-24 22h 38

11-10-28 21h 39

11-11-06 22h 39

11-11-02 22h 42

11-11-17 14h 43

11-10-26 22h 43

11-12-03 00h 44

11-11-05 21h 44

11-10-21 12h 45

11-10-24 18h 45

11-11-28 14h 47

11-11-01 01h 48

11-10-24 21h 58

11-11-03 23h 58

11-11-07 00h 59

Jan 9, 2012 9:22 AM in response to shldr2thewheel

I have been nearly driven demented by the error messages, just as you quote - appearing as often as every 5 SECONDS.

I have now disabled 'sync' between calendars, whether computer or iPad - but of course that means manually entering the data into different devices.

so if anyone has a solution, how to stop the 'sync-error' message, please post.

I have iMac running Lion; MS office 2008; and iPad

Jan 9, 2012 7:44 PM in response to Sophie WB

Sophie WB wrote:


Word keeps crashing whilst I am working from a document, and using formatting tools.

My first suspect would be EndNote CWYW. I'd disable it (manually or using Customizer -- see your EndNote Help or user guide). Then, I'd re-create Word's prefs files, as outlined here


<http://www.endnote.com/support/faqs/cwyw/faq30.asp>


under "Using Word 2008 and EndNote X1 or later".


After re-booting, make sure CWYW is off, and start Word. Experiment on a copy of the document. If it doesn't crash, re-install CWYW and try again.

Jan 10, 2012 7:35 AM in response to j.h.fromleiderdorp

j.h.fromleiderdorp wrote:


In that case it is clear that neither Word 2008 nor EndNote are the cause of the EXC_BAD_ACCESS

Once again, you are attempting to hijack the thread. If you have a question or comment (about your problems with Word 2011, or about the meaning of EXC_BAD_ACCESS) start a new thread. Better yet, google it first, perhaps go as far as reading Apple technical note TN2123, then start a new thread. Right now, what you are doing is creating noise. This is to the detriment of the OP, who has come here in the hope of receiving help with a specific problem; it is also to the detriment of other users with similar problems who may find this thread later; and it is just plain bad manners.

Continuously receiving this message: "Microsoft Word has encountered a problem and needs to close"

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