4 Replies Latest reply: Dec 3, 2011 5:03 PM by Riley Blair
javierfromsanger Level 1 Level 1

I had my i iPod 4g since 12-26-10  I bought it at walmart and lost the 2 year warranty recite. It's been 6 months that the home button stoped working. 3 weeks ago I droped it and recently got the screen fix by a friend,but the button is still not functioning. What do I do now?


iPod touch, Windows Vista
  • lllaass Level 10 Level 10

    Have you tried the standare fixes to rule out a software problem: reset and restore.

    Also see:

    FIX for iPod Touch Home Button: Apple Support Communities

  • tylerfromcolumbia Level 1 Level 1

    it doesnt matter if the walmart warranty has gone out because it comes with a 1-year default MANUFACTURER'S WARRANTY that doesnt go based on receipt, but serial number. Call apple at 512.674.2000 and ask to speak to tech support. explain the issue to them and they will probably be able to fix it for free for you. all you need at hand when you call is your iPod's serial number. Ive had my 2nd gen replaced by apple 3 times in the past befor the warranty expired, but you need to make sure that you call them and set this up BEFORE DECEMBER 26th because that's when your warranty will expire. Hope this helps

  • lllaass Level 10 Level 10

    tyler, the poster said:

    "3 weeks ago I droped it and recently got the screen fix by a friend,but the button is still not functioning."

    That voids the warranty.

  • Riley Blair Level 1 Level 1

    You can continue to use your iPod. If you go into Settings - General - Accessibility - Assistive Touch, and turn assistive touch on it gives you a home button that appears on your screen. You can then use your whole iPod without needing the home button because in the icon that will appear on your screen it will have a "Home" menu option as well as gestures and other things like locking, volume and rotate screen.