Click wheel not working properly anymore

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Level 1

4 points

Click wheel not working properly anymore

Weird problem... my click wheel (4th gen) doens't work correctly all of a sudden. The buttons all work fine, but the wheel does not, meaning I cannot scroll through menus or turn the volume up/down or skip through a song's timeline anymore. I have tried the 5 R's. All of them. Including resetting the ipod to factory settings. Updated to the 1-10-06 software update. Just very strange the buttons work (play/pause, select, menu, forward, back) but the wheel itself does not (volume, scroll, scrub). Anyone heard of this? Went through a lengthy search and have found nothing so far. Thanks for your help.

homemade PC, Windows XP Pro, also have a Mac G4 and G3

Posted on Feb 7, 2006 7:18 PM

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Answer 1

pazl Author

Level 1

4 points

Feb 10, 2006 3:36 PM in response to pazl

Yeah, I love apple support. Kicks ***!

I will not buy another apple product as long as I live.

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Answer 2

Slushy

Level 1

0 points

Feb 11, 2006 5:38 AM in response to pazl

Well Lufo you're not alone. My 4th generation iPod has exactl the same symptoms as yours. Scroll wheel not respondng at all but the select/menu/rew/fwd/play & pause working ok. I've tried the restore, firmware updates and, well everything imaginable. Mine is 2 months out of warranty and have just gone through the Apple repair service and have come back saying it will be £166.00 ($290.00) which I am absolutley shocked by. Needless to say that I didn't continue with that and at that price they can stick it where the sun doesn't shine. It's near the cost of a brand new unit here in the UK. To say I'm disguted is an understatment. Does anyone know of any good non-Apple repair outlets here in the UK?

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