iTunes Match artwork reverting to old version

Yes, Google Play probably works better and for free.

I had to erase and retore my phone yesterday and it appears some artworks are now slowly reverting back again. It is just so messy. The whole app feels like a beta at the moment.

I'm willing to wait for iOS 8 though, as it appears that 'the truth' is still in the cloud. The problem is just iOS. I just created a new user account on my mac and enabled iTunes Match. Everything again appeared exactly as it should. Even when I actually downloaded some songs, it attached the correct artworks to them. So I'm still rather hopeful.

Just to verify and bumb, I'm on 7.1.1 and this crap, and I do mean crap, is still happening.

I love Apple, but this is as bad as maps. There are numerious issues with iTunes beyond match, but match I pay for annually. So, I'm about to drop this service.

Spotify and/or direct purchase from iTunes for new stuff seems like the best option. The artwork crap is broke. I tried over a year to fix this on and off... nothing. So freak'in annoying...

Bulls**t, they don't give a ****.

Even with iTunes 12, iPhone 6, iOS 8.1, I am still having the same issues with trying to change incorrect artwork!

That's why I ended my subscription to this horrible service 2 years ago!

Hey! It's 2015. Still not fixed.

It's still broken. iTunes still drops or reverts cover artwork randomly.

I don't know if any one has mentioned this but I just tried it and it worked.

The file itself is embedded with the artwork. Probably difficult to delete, idk. So what I did was create an ACC version of the song and then deleted the original along with the file. The ACC version should show up with the correct artwork automatically. But you would also have to right click the song and manually add to iCloud because it will show up as a duplicate and not upload automatically.

With the release of iOS 8.4/iTunes 12.2 comes the ability to insert custom artwork into playlists. The addition of this feature would make you think that they'd have to shore up this long standing problem with artwork reversion, so I'm curious if anyone has noticed any improvement in this area?

So far after changing some artwork, I haven't had any reversions. Yet. It's early, but hopefully this bug has been finally fixed.

Unfortunately 12.2 nor 12.2.1 improve on the album artwork data loss issue. It's absolutely impossible to change the artwork on an iCloud stores song currently. If you have some time are want to push apple to implement a fix please login to https://bugreport.apple.com and duplicate this bug report: http://www.openradar.me/16793321

It's absolutely unacceptable that this is still occurring. And what's funny is that it was actually working almost perfectly on Apple Music / iCloud Music Library UNTIL I turned iTunes Match back on. Then nothing would update. What the ****, Apple.

It's 2016 and Apple hasn't come up with a solution.

It's 2016 and Apple hasn't come up with a solution.

It's just totally absurd.

If it's a device, Apple is totally obsessive. If it's a software application or a service, Apple is totally dismissive.

iTunes uses artwork in two ways, and generally always has once they offered the "get artwork" option.

1. Your library assigns an image to your album that it has downloaded from the store. The artwork in this case is not embedded in your music files, which conserves space (if you need to).

or

2. Your files have artwork embedded in them.

When you upload files with embedded artwork, those are the images that will appear in your Cloud library. If you do not do this, Apple will assign its own artwork (if it properly matches).

The way to guarantee you have the proper artwork in both your files and on the cloud is to upload the files *after* you have embedded the artwork. You can also embed artwork later, after the match has run, but you'll need to delete the album from the cloud and re-match/upload it again to ensure an immediate change. Rematching an album that is already in your cloud library just pairs the files with the existing cloud version without necessarily updating it. [Edited to add: And, if you try updating artwork *during* the match process, it may not take or it may only change some of the files.]

As other users have posted, the best way to use Apple's own artwork is to add an album to your library, get the artwork from the store, copy the artwork from one of the files, then CLEAR all downloaded artwork before pasting the artwork back into ALL the files on the album. Do not paste the artwork only into the first track. Generally you can see which tracks have embedded artwork and which do not by viewing the files in the Finder.

I've been using iTunes artwork in this way since the get-go and have never had any difficulty updating (or getting) the proper artwork, and I have 50,000+ files in my library all with the art that I want. It DOES work. That being said, in recent months they have tweaked the get artwork feature so that the title often has to match exactly what is listed in the store.