roku

Similar issue. I have been using my Roku 2 with my Airport Express flawlessly for weeks now, and suddenly tonight I am getting the error code 014. Have tried rebooting my modem, Airport Express and Roku...all to no avail.

Any suggestions?

My Roku was not finding my home airport extreme network despite the fact I was certain I had the right airport extreme password Change security settings: go to airport utility>click manual set up>click on wireless and you will get to the security settings. Once there, change the default set up from WPA2 personal to WPA/WPA2 personal.

THANK YOU for this. I'm amazed it didn't come up more often in Google. This instantly fixed my inability to connect my Roku 2 HD through my Airport Extreme.

Airport assigns itself an IP address of 169.254.XXX.XXX that may not permit some non-Apple devises such as ROKU to connect to the internet which then issues the ROKU error code 014. I experienced the same situation. My ROKU would connect to the iMac "internet sharing" Airport WiFi signal but would be unable to connect to the local network. I have a non-wireless DSL modem directly connected to my iMac via ethernet cable. You need to enter your Modem IP Address in your internet browser (i.e. http://192.168.X.X or whatever it is) to display the internet connection details and statistics that are provided from your modem hardware and internet service provider. If you do not have a static IP Address, the provider of your internet service randomly assigns different IP addresses for your use that often change. A reboot or restart of your modem may also change the IP Address assigned for your use if not a static address. For example, my modem IP Address is 192.168.X.X. The information listed from your modem on your browser window should now list the IP Gateway address as well as internet connection speeds, MAC addresses, DNS Servers, etc. Go to your OSX System Preferences/Network. The Airport connection probably shows an "amber" light which indicates that it is not connected to the internet, even if "internet sharing" is on. Select "Airport" and click the Advanced button. Click the TCP/IP tab and select the Configure IPv4 drop-down menu and select "Using DHCP with manual address". Then enter your Modem "IP Gateway" address. After that, select the DNS tab and correctly enter the DNS Server addresses indicated from your modem or provided by your internet service provider, delete any DNS Servers addresses that are incorrect, then click the OK button. The Airport indicator light should now be "green" which indicates an internet connection. Go back to the Network window and select "Ethernet" and click the Advanced button. Under TCP/IP verify the Configure IPv4 drop-down menu indicates "Using DHCP". Click the DNS tab and verify the DNS Servers are also correctly shown from the modem info. Delete if incorrect and add the correct DNS Server addresses listed from the modem info. Make sure the "Configure IPv6" drop-down menus indicate "Automatically" for both Ethernet and Airport network connections. When done, click the "Apply" button and exit System Preferences. Restart your computer and reconnect to your ROKU. The ROKU should now recognize the IP Gateway address and modem/router and complete the setup process. The lack of connection to your ROKU is a result of improper "Airport" settings and configurations resulting in the error code 014. Good luck and enjoy NETFLIX!

Your Airport network may show the 169.254.xxx.xxx IP address space is reserved for self-assigning or link-local IP addresses. They are used when your device is not connected to any network at all or a network that has no DHCP server, so that devices can assign their own IP address, thus not connected to the internet. The Airport network connection probably shows an "amber" light which indicates that it is not connected to the internet, even if "internet sharing" is on. Select "Airport" and click the Advanced button. Click the TCP/IP tab and select the Configure IPv4 drop-down menu and select "Using DHCP with manual address". Enter your actual internet IP Address or IP Gateway Address. Confirm your DNS Server(s) are also correctly shown and delete and add correct information as necessary. Click the OK and Apply buttons and your Airport network connection should show a "green" indicator light and confirmation of an active internet connection. Restart your computer and connect your ROKU for setup. All should be OK now. Restarting all the various hardware may provide a temporary fix, but until the Airport Network settings in System Preferences are correct, the ROKU error code 014 will continue.

Oh yeah, your Modem IP Address and Access Code should be shown on the bottom of your modem on a label or sticker.