Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

backup fails

iPod Touch

Settings -> iCloud -> Storage & Backup -> Manage Storage -> (list of backups, "This iPod", click on it)

takes me to a page with a box that says choose the data you want to backup, spinning icon for a few seconds, then it just quits!

takes me back to my home screen.


Now this one:

Settings -> iCloud -> Storage & Backup -> Back Up Now

"Backing Up..." spinning icon, then "There was a problem completing the backup, please try again later."


We've tried again, and again, and again.


Eh, what's up Doc?


add'l info: connected to an iMac running Snow Leopard, latest iTunes.

Posted on Dec 5, 2011 9:01 PM

Reply
2 replies

Dec 13, 2011 6:20 AM in response to Ian Boardman

I've been having the same exact problem with the backup! My ipad will back up to the icloud perfectly fine, but my iphone WILL not back up. I've tried doing it manually, I've tried setting it up automatically. I've purchased more storage, which says that I have 10.0 GB available to use out of 15 GB... yet NO backup!


HELP! this is driving me NUTS!

backup fails

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.