Apple mail wont download my gmails

Question

Level 1

10 points

Apple mail wont download my gmails

Hi,

Hope someone can help me.

My email has been working fine for years. I went away for 4 days, come back and suddenly Apple mail will not download any of my mail

from gmail. Keeps saying:

There may be a problem with the mail server or network. Verify the settings for account “Anita” or try again.

The server returned the error: The connection to the server “pop.gmail.com” on port 995 timed out.

Have checked all the setting in gmail and Apple mail and everything seems fine.

Does anyone have any ideas?

Many many thanks!!😕

I work on a mac 10.6 - snow leopard

macbook, Mac OS X (10.6.2), Snow Leopard

Posted on Dec 6, 2011 11:30 AM

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Answer 1

BDAqua

Level 10

239,213 points

Dec 6, 2011 12:57 PM in response to reekkeek

In Mail>Window Menu, open Connection Doctor>Show Details>Check Again, any clues there?

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Answer 2

reekkeek Author

Level 1

10 points

Dec 7, 2011 2:19 AM in response to BDAqua

Dear BD Aqua,

Thanks for your reply. I did check Connection Doctor and all seemed fine. Funny thing is it's now started working BUT now Mail wont let me delete any messages. Keeps saying: The operation couldn’t be completed. File exists

Any ideas there? I have a gremlin 😝

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Answer 3

BDAqua

Level 10

239,213 points

Dec 7, 2011 1:58 PM in response to reekkeek

Not certain, but this can fix myriad Mail problems...

Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.

Move this Folder to the Desktop...

/Users/YourUserName/Library/Caches/Mail/

Move this file to the Desktop...

/Users/YourUserName/Library/Mail/Envelope Index

Reboot.

Note: /Users/YourUserName/Library/Mail/Envelope Index may or may not not exist in 10.5 & up.

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