9 Replies Latest reply: Dec 7, 2011 12:06 AM by emilyfromsommerset
emilyfromsommerset Level 1 Level 1

I tried to upgrade my iphone and had to go through restore. now phone is just stuck.  The phone is still recognized in itunes and i turned off all firewalls to get this to work . It went all the way to the end, said it was restored, then said something about pairing which disappeared from screen. Said wait for phone to turn back on but that didn't happen.

iPhone 3G, iOS 5.0.1
Reply by Lawrence Finch on Dec 6, 2011 4:38 PM Helpful

You didn't say what kind of computer or operating system you have, which makes it harder to make suggestions, but I'll try anyway.


If it is a Windows computer open a command window in Administrator mode (I can't tell you how to do this without knowing the OS) and type:


   netsh  winsock  reset


Then reboot the computer and connect the iPhone. If it still doesn't activate find the hosts file on your computer, and delete any lines that contain gs.apple.com. Again, the procedure for doing this varies with computer type and operating system.

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