2 Replies Latest reply: Mar 10, 2012 8:12 PM by KitKat264
damienfromguilford Level 1 Level 1

My phone is only 2 weeks old and this is the second time it has frozen with black screen with a frozen wheel in the middle but the wheel is extremely faint to see.  Any suggestions?  Did I get a lemon and should return?

thank you

iPhone 4S, iOS 5.0.1
  • Apple crazy Level 1 Level 1

    @damienfromguilford.  I have the same problem. What was your resolution. Mine in 10 day old 4S.

  • KitKat264 Level 1 Level 1

    This happened to me a long time ago actually


    I had to go to the Apple Store and they said that I had too many open applications


    They said that in order to stop the open applications, you have to click the home button twice, click and hold on one the apps that pop up and click the the comes up. Keep clicking the button on all the apps that pop on the bottom bar until there is none left. (ps- this method is in order to prevent the frozen screen)


    Hope this helps