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iPhone 4s pictures won't rotate after being transferred to the computer?

17732 Views 17 Replies Latest reply: May 24, 2013 5:55 AM by TTaemo RSS
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Krahnin Calculating status...
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Dec 7, 2011 11:25 AM

The majority of pictures I take right-side-up still transfer to my computer in landscape mode. Sure this was annoying, but in the past I could easily fix it by simply selecting them all and telling the computer to rotate them clockwise. However, now I am unable to rotate any picture I transfer from my device to my computer harddrive. Upon copying and pasting them to my computer, it still brings them in, in landscape mode (rotated 90 degrees to the left to be precise). However, when I try to rotate them I get the error message "you cannot rotate this image. The file might be in use or open in another program, or the file or folder might be read-only." I have double checked for a fact that none of these images are read-only, and I have even tried restarting my computer then rotating the images with no other application open....

 

Also, when I try opening up Windows photo viewer and doing them one by one...upon pushing the rotate button it appears to work. The picture rotates. But if I click next or try to close the window and have it save I get the message, "Windows Photo Viewer cannot save the changes to this picture because there's a problem with the picture's file properties."

 

Any idea what might be going on or how I can fix this? Thank you in advance for anyone who can offer me any assistance in this matter. Your time is greatly appreciated.

iPhone 4, iOS 4.3.3
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