Currently Being ModeratedDec 7, 2011 2:03 PM (in response to buckaroo14)
Generally if the print products country in teh peferences is correct and if you re-enter (not just verify) your information at the apple store account tab it will resolve this
Currently Being ModeratedDec 7, 2011 6:40 PM (in response to LarryHN)
I have no problem placing the order but when it takes you to the assemble page it crashes after trying to assemble just the 3rd page of an 84 page book.
It kicks me out completely. I have no idea what is left to try.
Any luck? Did you get to the assembly part yet?
Currently Being ModeratedDec 7, 2011 6:55 PM (in response to jpolatin)
I hate to say it but it has been happening to me since yesterday and then again today. No luck. I tried deleting a bunch of files and nothing. I don't know what else to try. I read things about a so called "safe mode" upload but I have no idea what that is.
Currently Being ModeratedDec 8, 2011 1:07 AM (in response to natimia)
Well my book is complete, and then it takes me to the buy page with my itunes info and account.
It keeps showing up my security code on the back of the card, which is all correct.
When I press "buy book" it just keeps "clonking" without a pop up error? so I have no idea why it isnt going any further and nothing is highlighted?
Have re-entered my details and even a NEW card and still the same
It now won't let me leave iphoto or this page so I have to FORCE QUIT?
Anyone know of a UK phone number relating to purchasing an iBook photo album?
I might have to start again with an alternative photo book with a different company??
Currently Being ModeratedDec 8, 2011 8:14 AM (in response to jpolatin)
Same "third page crash" issue here.
My books are XL sized.
I tried to convert to pdf a few blank books. (control + click the main window)
Not all templates are crashing. Maybe a lead...
What template did you start with ?
Currently Being ModeratedDec 8, 2011 8:17 AM (in response to Raphaël Tidas)
im not sure I can see what template i used as i'v eactually finished the book and don't want to lose it?
Is is possible to change "the book" template and keep all my text and photos in the same order? and that would let me buy it?
Currently Being ModeratedDec 10, 2011 12:18 PM (in response to buckaroo14)
Hey guys its not a crash. After throwing dishes at the wall in a rage I force quit the thing and went at it again. and again...
and then my hand must have accidentally brushed the scroll function and I saw a SCROLL BAR appear LOL!!!
So its the fact that you need to scroll down.
I hope you get this before you (its too late for me hahah) go completely insane :-D
Currently Being ModeratedDec 10, 2011 12:59 PM (in response to TalkieToaster3000)
Not obvious at all, even for Apple and i;m sure I tried scrolling in a rage!
You have saved me hours of re-doing my book only to come up across that same thing again!
Book now compiled and being sent - thank you again!
Currently Being ModeratedDec 10, 2011 1:18 PM (in response to buckaroo14)
Boot into safe mode and
Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
if the preview is correct then order while in safe mode - after ordering reboot back to normal mode
Currently Being ModeratedDec 12, 2011 2:48 PM (in response to buckaroo14)
I have same problem
iPhoto 11 and 10.7.2
Ordered calendar week ago. Lastm two days trying to order Photobook and get oops the store is unavailable
Tried the PDF preview still failed
Currently Being ModeratedDec 12, 2011 8:06 PM (in response to buckaroo14)
HELP!! I am trying to order a book that I stayed up all night last night making (since the deadline for submitting an ibook for Canadian delivery by Christmas Eve is the 12th) and it keeps saying it is unable to process my order and to try again later. This first attempt said I needed to update account information which I did and it was correct...just missing the security code which I re-entered...Since then it takes forever to compile the pages and then sends me this message. Wondering what Talkie was referring to when he discoverd the scroll bar....what scroll bar and in what process of the order did this magical scroll bar get your order processed....I'm about to hurl the computer out the window and wish I could call a human at iBooks to ream them out!! I was counting on this as a gift for Christmas and now I have missed the deadline...through no fault of my own (at least from what I can tell...I have never had issues ordering books before).
ARGGGGG! Help from someone would be much appreciated!