My ISP changed my password and now Mail keeps rejecting password

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My ISP changed my password and now Mail keeps rejecting password

Whist my Apple iTouch receives emails to a additional mail address I have, my MacBook keeps giving me the error message to enter password which it rejects! My ISP temporary changed my password and knocked out all my home email accounts! I managed to get into Utils the Keychains and made sure all had the correct password entered. Now just one is refusing to download. Please can anyone help on either Network settings or Airport or whichever is the correct route? OSX V10.6

It would make my Christmas wish come true as my ISP is useless!!

MacBook, Mac OS X (10.6.8)

Posted on Dec 8, 2011 9:24 AM

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Answer 1

Dec 8, 2011 9:37 AM in response to Harriflex

In Mail select 'Preferences' from the 'Mail' menu. Now click on '@ Accounts' and then click on the problem mail account in the lefthand pane. Make sure the info in the various boxes under 'Account Information' are correct and re-enter the correct password in the password box. Close the Mail Preferences, now does the account work?

Phil

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Answer 2

Harriflex Author

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Dec 8, 2011 1:15 PM in response to Philip Tyler

Hi Philip

Sadly it does not work! I have carefully gone through every account setting, followed all advised settings and double checked which is SO frustrating. I therefore went into Utilities and again checked all the passwords by running the Keychain repair (which says there are no conflicts). I even deleted the account and then re-installed all settings. Every time I log in and download Manually, I get the message to confirm password which is rejected, Help!!

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Answer 3

Dec 8, 2011 3:01 PM in response to Harriflex

Oh dear.

Not sure what to suggest, other than double checking the settings for the rouge account are exactly the same between your iPod Touch and MacBook. And that you have entered the right password, I know you say you have and I don't doubt you but just sometimes errors can creep in.

Sorry I can't be more helpful to you.

Phil

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Answer 4

Harriflex Author

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Dec 10, 2011 8:24 AM in response to Philip Tyler

Problem solved! The port setting had changed! But why? I had been experiencing a range of problems with O2 my ISP and they gave me a new password in order for the technician to check our details. But why on earth would the Port Setting change? Any ideas or is it just my own conspiracy theory for giving them a hard time over customer issues?

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Answer 5

Dec 10, 2011 9:58 AM in response to Harriflex

That's great news!

I have no idea how the port setting got changed, I presume you are talking about Port 110?

It may be one of those 'inexplicables' that just happen to bug us?

Phil

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