Can't connect to iTunes Match - error 5002

I am having the same problem. I cannot access iTunes match on any device. I turned it off on one computer and now cannot add it back. At first I thought it was our network but apparently it is their problem. Is there any status page for this service so we know when it is up or down?

I am experiencing this exact problem on two computers that worked fine yesterday. Could there be a probelm on Apple's end?

I'm A-OK with a Win7 (32-bit) system and also a Snow Leopard system, both running 10.5.1 (42). There were definitely issues last night at ~8PM ET, but so far today I've been good (crosses fingers).

I'm doing Match uploads piecemeal, so I've been uploading on and off all day. EDIT: I just removed / added Match back on my Win7 system, and it worked. Maybe Apple is doing ongoing ID maintenance and is knocking off certain ID's at a time? Not sure but if you call Apple support (like I did last night) they'll probably just tell you to keep trying and call back in 24 hours. 😟

I have same problem.

Hello, now works!!!

Success for me too. A system status page would be great.

same problem here 3/8/12.

I'm having this problem now. It started earlier with a 4002 error code during the gathering info stage.

Same problem for me as well...

Same problem here, just added 2 new albums I got in the mail but now I can't add them to iTunes Match.

Exactly the same issue. I'm guessing with all these "same problem" comments on today's date...it's not OUR fault. At least we have that going for us.

4002 error as well.

Haven't had an outage in awhile, so I guess we were about due. Maybe they're fixing all our Matching / explicit song issues this evening? 😝

count me in, as well. "error 5002 problem with store"