1 Reply Latest reply: Dec 9, 2011 1:16 AM by AnaMusic
bhargav17 Level 1 Level 1 (0 points)

i tried hard reboot but even after the devise reboots i get a black screen. running on ios 5.0


iPhone 4, iOS 5
  • AnaMusic Level 9 Level 9 (57,070 points)

    The Basic Troubleshooting Steps are:

     

    Restart... Reset... Restore from Backup...  Restore as New...

     

    http://support.apple.com/kb/ht1430

     

     

     

    Try this...


     

    Turn the Phone Off... ( if it isn’t already )


     

    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...


     

    Wait for the Apple logo to Appear and then Disappear...


     

    Usually takes about 15 - 20 Seconds... ( But can take Longer...)

     

    Release the Buttons...


     

    Turn the Phone On...