Crash on installation of basic content

Question

Level 1

0 points

Crash on installation of basic content

Got the new app store Logic Pro yesterday. When I launch it, it downloads the basic content, but crashes when doing the install of basic content. When I restart Logic Pro, it does the download again. Anyone else?

Mac Pro 2010, Mac OS X (10.6.5)

Posted on Dec 9, 2011 3:21 AM

Reply

Answer 1

rmcrob Author

Level 1

0 points

Dec 9, 2011 6:44 AM in response to rmcrob

And I notice I hadn't updated my profile. I'm on Lion, not Snow Leopard.

This problem happened four times in exactly the same way. Downloaded the 2 GBytes, started the install process, then after a minute or so, the progress bar went almost all the way to the end and the app shut down. No crash dialog. When I restarted the app, it started the download again.

I rebooted my machine this morning and tried again, but no joy.

I've trashed the app and reinstalled. Downloading basic content (again) now. Film at eleven.

Reply

Answer 2

rmcrob Author

Level 1

0 points

Dec 9, 2011 6:52 AM in response to rmcrob

Reinstall. Redownload. Same story.

Reply

Answer 3

rmcrob Author

Level 1

0 points

Dec 9, 2011 7:00 AM in response to rmcrob

Looks like a pkg problem. I've downloaded it several times now and it must be corrupted each time.

Reply

Answer 4

rmcrob Author

Level 1

0 points

Dec 9, 2011 8:09 AM in response to rmcrob

Got it.

After the download, when the installer asks for authentication, I copied the .pkg file from its esoteric location to my desktop. (For me, that esoteric location was /var/folders/r4/mrz_cdns.../0/C/com.apple.MusicApps/audiocontentdownload.apple. com/lp9_ms2_content_2011. You have to grab it before sandboxing wipes it out. I garnered this location by perusal of the console error logs for the failures that had preceded.)
Then I double-clicked on the .pkg file to install it manually. Went like a champ. Did all this before authenticating following the download.
By the way, when I went ahead with authentication, the install also ran to completion for the first time, so it could have just been corrupted .pkg files every time but the last time.
Then Logic Pro initialized and ran like a mother bear.

I rather enjoyed the process of getting it to go. I'm a pretty new Mac guy after being an Apple fanboi baiter for years. The iPad changed me forever. Now I have three iPads, three iPhones, a MacBook Pro, and this eight core beast of a Mac Pro. Having so much fun. And I especially enjoy the community aspect of being a Mac guy. Reminds me of the early days of microcomputers, as we called them. I'm older than Steve Jobs, so I've seen it all.

Reply

Answer 5

Dec 21, 2011 6:33 AM in response to rmcrob

I have the same problem, and unfortunately the solution as given above doesn't seem to work for me. I get the installer, but then the installer crashes in exactly the same way Logic does.

I have tried to extract the pkg-files using the program 'unpkg', then I get an error which is shorter than my Mac's error log:

Extracting "ProAudioCoreContent"...

Error while extracting archive:(ProAudioCoreContent.pkg/Payload): archived-checksum SHA1's do not match (No such file or directory)

gzip: /var/folders/nt/22yb35k159v28n7_q6ymkxyr0000gn/T/tmpZ83_1L/ProAudioCoreContent. pkg/Payload: invalid compressed data--format violated

cpio: (Empty error message)

This is more or less the same message I get from my error log; there seems to be some error in the checksum. I called Apple, they asked me to reinstall Lion from scratch. Which I did, then I didn't install anything but tried to install Logic Pro straight away, but to no avail; I get exactly the same error.

I am really at a loss; if this doesn't happen to everyone, it must have something to do with the hardware (I have a 2.4 GHz Intel Core 2 Duo MacBook Pro, from the beginning of 2008). I have sent my question and error log to Apple, they are looking into it, but I don't know how long that will take... Meanwhile I would like to record some songs! Ah well, back to good ol' GarageBand then...

Reply

Answer 6

Jan 6, 2012 12:09 PM in response to Darwinist

At last, it is working!

After quite a bit of Googling, I figured out packages could be corrupted due to a quirk in the modem software. So I deducted the package location from the install log (being http://audiocontentdownload.apple.com/lp9_ms2_content_2011/ProAudioCoreContent.p kg), and I entered this address in my browser on the laptop from my employer, using the VPN connection. Then transferred the file to my Mac and lo and behold, it worked!

So in the end, it was all due to my Thomson TWG870U modem or my UPC (Dutch provider) internet connection.

So happy!

Reply

Answer 7

Morgan2

Level 1

66 points

Jan 12, 2012 9:14 PM in response to Darwinist

I'm having a similar problem, but can't anything to work. I just spent $200 for this kind of hassle?

Reply

Answer 8

Jan 14, 2012 3:11 AM in response to Morgan2

Well, if it's your internet connection (as with me) that is corrupting the packages, then Apple cannot help it... If I were you, I'd try to start up Logic using another internet connection or a VPN connection and see if that helps.

Reply

Answer 9

CCTM

Level 6

13,045 points

Jan 14, 2012 4:52 AM in response to Darwinist

Hi

Try downloading the installer directly:

(Links from another post on this forum)

http://audiocontentdownload.apple.com/lp9_ms2_content_2011/GarageBand11Instrumen tsPro.pkg

http://audiocontentdownload.apple.com/lp9_ms2_content_2011/JamPack1.pkg

http://audiocontentdownload.apple.com/lp9_ms2_content_2011/JamPack4_Instruments. pkg

http://audiocontentdownload.apple.com/lp9_ms2_content_2011/JamPackOneInstruments Surround.pkg

http://audiocontentdownload.apple.com/lp9_ms2_content_2011/JamPackOneLoopsAAC.pk g

http://audiocontentdownload.apple.com/lp9_ms2_content_2011/JamPackOrchestralInst rumentsSurround.pkg

http://audiocontentdownload.apple.com/lp9_ms2_content_2011/JamPackOrchestralLoop sAAC.pkg

http://audiocontentdownload.apple.com/lp9_ms2_content_2011/JamPackRemixToolsInst rumentsSurround.pkg

http://audiocontentdownload.apple.com/lp9_ms2_content_2011/JamPackRhythmSectionI nstrumentsSurround.pkg

http://audiocontentdownload.apple.com/lp9_ms2_content_2011/JamPackRhythmSectionL oopsAAC.pkg

http://audiocontentdownload.apple.com/lp9_ms2_content_2011/JamPackVoicesLoopsAAC .pkg

http://audiocontentdownload.apple.com/lp9_ms2_content_2011/JamPackWorldMusicInst rumentsSurround.pkg

http://audiocontentdownload.apple.com/lp9_ms2_content_2011/JamPackWorldMusicLoop sAAC.pkg

http://audiocontentdownload.apple.com/lp9_ms2_content_2011/LogicProSurroundConte nt.pkg

http://audiocontentdownload.apple.com/lp9_ms2_content_2011/ProAudioAdditionalCon tent.pkg

http://audiocontentdownload.apple.com/lp9_ms2_content_2011/ProAudioCoreContent.p kg

http://audiocontentdownload.apple.com/lp9_ms2_content_2011/RemixTools_Instrument s.pkg

http://audiocontentdownload.apple.com/lp9_ms2_content_2011/RhythmSection_Instrum ents.pkg

http://audiocontentdownload.apple.com/lp9_ms2_content_2011/Voices_Instruments.pk g

http://audiocontentdownload.apple.com/lp9_ms2_content_2011/WorldMusic_Instrument s.pkg

CCT

Reply

Answer 10

Sep 8, 2012 7:05 PM in response to Darwinist

Hello Darwinist,

I came across the exact same problem, and I read your interesting post... I'm on 10.6.8, 2010 Macbook pro... Is the package you specified compatible with my version? I'll download right away if yes...

Thanks a lot,

Karim.

Reply