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cannot switch off iphone 4s

its been nearly one month i bought new iphone 4s from online on o2..

i tryed all restore, backup, switch off by holding lock button and slide to power off.....and everything from itunes,, my iphone won't turn off.. because of this iphone i miss my flight,, they ask me to switch off my phone...

or i have to show in apple store..

thank you..

iPhone 4S, iOS 5.0.1, o2 network uk

Posted on Dec 9, 2011 2:19 PM

Reply
1 reply

Dec 9, 2011 5:16 PM in response to narace

Hold both Home and Power buttons for about 3-5 seconds, right when the iPhone turns OFF release the buttons. If it still restarts then you may have a short in the iPhone Charging Port causing the iPhone to turn on. Clean the Charging Port with a clean dry toothbrush, to get all the dust, lint, and debris out.


If Apple Store says you have water damage and can't help you. Then clean the port with a bit of Isopropyll Alcohol on the toothbrush, clean especially the dock pins which are on top of the midrib.

cannot switch off iphone 4s

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