1 Reply Latest reply: Dec 9, 2011 5:16 PM by brad805
narace Level 1 (0 points)

its been nearly one month i bought new iphone 4s from online on o2..

i tryed all restore, backup, switch off by holding lock button and slide to power off.....and everything from itunes,, my iphone won't turn off.. because of this iphone i miss my flight,, they ask me to switch off my phone...

or i have to show in apple store..

thank you..

iPhone 4S, iOS 5.0.1, o2 network uk
  • brad805 Level 5 (7,340 points)

    Hold both Home and Power buttons for about 3-5 seconds, right when the iPhone turns OFF release the buttons. If it still restarts then you may have a short in the iPhone Charging Port causing the iPhone to turn on. Clean the Charging Port with a clean dry toothbrush, to get all the dust, lint, and debris out.


    If Apple Store says you have water damage and can't help you. Then clean the port with a bit of Isopropyll Alcohol on the toothbrush, clean especially the dock pins which are on top of the midrib.