Try resetting the AirPort Extreme as described here. You'll then need to connect to the default network name, which will be in the form "Apple Network xxxxxx", where the x's will depend on the device. Now try to configure it.
Hi William, thanks for the response. I have reset several times with no success. I have tried setting up with my iPhone 4, iPad 2, and my laptop (Toshiba), unfortunately my MacBook just died. I have tried tethering directly to the Airport from the computer, the computer detects the Airport but, when I click configure I get the error message. Nothing seems to be working, I have a feeling the Airport is done in for.
I have reset several times with no success.
When you did those resets, did you continue to hold in the reset button until the status light blinked several times? If you didn't, then you didn't do a full reset.
Here's what I do to reset an AirPort base station: I unplug it, press in the reset button, then, while continuing to hold in the reset button, I plug it in. (Yes, doing this can be easier for people with more than two hands!) I then watch the status light and wait until it flashes rapidly several times.
I have a Time Capsule that I couldn't configure at one point. To recover from that I had to unplug it for many hours. You might try unplugging your unit overnight.
By the way, you've been misled by poor field labeling on this forum into typing a large part of your original message into the field intended for the subject. In the future just type a short summary of your post into that field and type the whole message into the field below that.
Just wanted to report back with good news. I finally got to the point where the only thing I had not tried was connecting the Airport directly to a Mac, which I did not have at home, becuase mine is inoperable. So I went to my Father-in-law's and plugged into his Mac. Everything is up and running again on the Airport Just needed a little Mac love.
Thanks for the help,
the only thing I had not tried was connecting the Airport directly to a Mac ...
... Everything is up and running again on the Airport Just needed a little Mac love.
That's how i got mine working too, as it just wouldn't go right even after hard resetting it. Cabled it up - all good. Took out cable - went down again. Tried wifi set up again - and then it worked.
Thanks for the tip.