1 Reply Latest reply: Dec 10, 2011 9:34 AM by ed2345
Canuc86 Level 1 Level 1 (0 points)

I recently downloaded iTunes 10.5 on my Windows 7 computer and ever since then the iTunes store will not open, The status bar makes it half way accross and then stops and does not continue. I have tried a couple of things but am now thinking that I would just go back to a previous version that I know worked. Only concern is, if I delete iTunes will I have to re-load all my media files that I loaded on off of cds, also store purchases?

  • ed2345 Level 7 Level 7 (21,030 points)

    Canuc86 wrote:

     

    I recently downloaded iTunes 10.5 on my Windows 7 computer and ever since then the iTunes store will not open

    There have been a lot of problems like that lately.  If you want to take a stab at troubleshooting, see this document:  iTunes 10.5 for Windows: May see performance issues and blank iTunes Store

     

     

    Only concern is, if I delete iTunes will I have to re-load all my media files that I loaded on off of cds, also store purchases?

    Of course not.  The files will still be on your computer.  However, the fact that you are concerned indicates that you may not have a suitable backup.  Get an external hard drive and make a backup of your valuable content.