7 Replies Latest reply: Dec 11, 2011 11:58 AM by babowa
texastreeman Level 1 Level 1 (0 points)

I couldn't get disk utility app to work from the Finder. I finally figured out to go to the "About This Mac" menu, upper left apple emblem, then clicked More Info.. then Storage then Disk Utility at the bottom right. Then I was able to set up my back up external HD for Timemachine. Took HOURS to figure this out. Hope this saves someone a lot of time.



MacBook, Mac OS X (10.6.3), added 500 GB hardrive, 4 GB RAM
  • babowa Level 7 Level 7 (28,370 points)

    Is your Disk Utility application in the folder it is supposed to be? Applications > Utilities > Disk Utility?

  • texastreeman Level 1 Level 1 (0 points)

    It's in a new location than where it was  before I upgraded to lion. The old disk utility.app is still in my Finder folder but it doesn't work and gives an error message that I have a newer version but doesn't say where it is. The new disk utility doesn't show in Spotlight either

  • babowa Level 7 Level 7 (28,370 points)

    Okay, I am confused - I'm not sure what you mean by "Finder folder"; and since it is installed by the system, it should be in the same place on both OS's:


    Screen Shot 2011-12-11 at 10.30.58 AM.png

  • texastreeman Level 1 Level 1 (0 points)

    Mine doesn't look like that. I have a MacBook laptop. It has a "Dock" and in that Dock is "Finder". The old "Disk Utility" is in "Finder" and doesn't work. It's also in "Launchpad" and it also doesn't work. I can't find where my screenshots are going, for some unknown reason, or I'ld show you. The screenshots used to go to my desktop. Anyway the new "Disk Utility" is now in the "Apple" menu at the top of my "Safari" browser window on the left and looks like an apple. I clicked "About This Mac" then "More Info..." Then I chose "Storage" from the 4 options. Then "Disk Utilities" on the bottom right. Okay I figured the screen shots out. Much of the new OS different. See on the right is the "Dock" and I've magnafied the "Finder" by mousing over it. It has the smiley face and under it is "Launch Pad". Top Left is the Apple where the new and only working "Utlity Disk" is now located.


    .Screen Shot 2011-12-11 at 1.29.34 PM.png

  • texastreeman Level 1 Level 1 (0 points)

    OOPS The Apple is not on my browser it's on my Desktop screen at the top

  • Tony T1 Level 6 Level 6 (8,865 points)

    Click anywhere on the desktop so that Finder is in the Menu Bar [ Finder]

    Then ⇧⌘U, and look for Disk Utility.

  • babowa Level 7 Level 7 (28,370 points)

    Okay - if you "un-mouse" the Finder, you will find your hard disk icon underneath (not part of the dock, but on the desktop). Double click that and you'll get a window like this:


    Screen Shot 2011-12-11 at 11.55.18 AM.png


    I have mine set to Column view (see the view options in the little toolbar of the window) - so the path is:

    Macintosh HD > Applications > Utilities > Disk Utility.


    FYI, the icons in the dock are only aliases or links to the actual application/programs. So, once you find the "real" Disk Utility, you can simply drag its' icon to the dock if you want.


    Going to Disk Utility via the System Profiler is not the right way - those windows are meant for information only.