sasjoyce

Q: Why can I not play music I have paid for?

About 2 years ago, for the first time I bought an album from the itunes store on the same computer I currently am using. I was able to listen to it fine. I don't reguarly download from the itunes store, but the music that I have done, for some bizarre reason, I now am refused access to. I cannot figure it out. At first it refused my password (which I was so sure was entirely correct, but nevermind) so I changed it successfully.

 

I went back to itunes, trying to just simply play a song, and I'm asked again for my password, so I keep entering it, and it says:

 

'this computer is already authorised. Incuding this one, you have authorised 2 computers out of your available 5'.

 

This is odd, as I bought the music on this account, my only account, on this computer and have only played it on here. Anyway, I respond to this message with the only option available 'OK', and then I proceed to play the song...but I am asked for my password again, and so I enter it again, and the same message comes up again and I press OK again...and again and again. It is a short and unsatisfying circle with no escape.

 

I do find apple really quite frustrating sometimes. I paid for music I can't listen to. I would have preferred to pay an extra £3 for the CD to listen to how I wish, on many computers, disc players etc, to avoid the hassle and controlling nature of these programmes. RANT!

 

Please please help?

 

many many many thanks : )

Mac OS X (10.5.8)

Posted on Dec 11, 2011 1:10 PM

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Q: Why can I not play music I have paid for?

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  • by lc8911,

    lc8911 lc8911 Sep 11, 2016 3:21 PM in response to sasjoyce
    Level 1 (4 points)
    iTunes
    Sep 11, 2016 3:21 PM in response to sasjoyce

    I have had something similar where I have bought songs months ago, but suddenly it says my "Apple Music account has expired" (which I never signed up for in the first place) therefore I can't play the song. But I BOUGHT the song! I also have had errors saying that I need to plug my phone into iTunes in order to get the song back, which I don't know how to do. Why does it have to be so much work to listen to music we have already bought???