3 Replies Latest reply: Jun 9, 2015 9:53 AM by Kaitlyn Grace
BordeauxQuill Level 1 Level 1

I have an icloud backup of my ipad. I just now deleted a Pages document (pretty sure I had selected the right file, but iOS disagreed with me and so i lost an important document).

 

Reset the ipad and restored from icloud backup. Every time i open Pages, however, the deleted file momentarily appears (one quarter of a second) then vanishes. I assume that Pages is syncing automatically with icloud (live, not backup).

 

I have tried this several times, all to the same effect. I tried switching off the internet after the restore and before opening Pages, again to no avail - the file still vanishes.

 

So, if anyone knows how i can restore without (i assume) doing the immediate sync that deletes the restored files, i should be very very grateful. Thank you.


iPad, iOS 5.0.1
  • Suresh Kumar Level 1 Level 1

    Hi,

     

    I would be very keen to know if you ever solved your problem?

     

    I am having the exact same problem.  Deleted file in iPhone/Keynote.  It got deleted from iCloud and iPad.

     

    Tried restoring from the iPad backup.

     

    But to no avail.  The document cannot be restored from the backup.

     

     

    I find this extremley frustrating since we are not expected to rely upon TimeMachine for iOS therefore the iPad backup should recover these files.

  • BordeauxQuill Level 1 Level 1

    Suresh, No, I did not manage to resolve this problem.  I eventually realised what the file was and concluded that I could live without it, so  gave up.  Apologies that I cannot be of more use.

  • Kaitlyn Grace Level 1 Level 1

    https://m.youtube.com/watch?v=cVgpaZJVjoo this video helped my sister with resto ring all of her documents. After updating her iPad her pages suddenly said she had no documents. If you have them backed up in icloud you can restore them. I hope this helps, I know it's late but maybe it will help someone