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Can't use Ikea Home Planner because of Sharing and Permissions on plug-in

I'm not sure where to submit this, or if the Apple support community cares, but I swear there's an answer to this. I am on a Macbook Air using Lion 10.7.2


When I download the "NP_2020Player_IKEA.plugin" downloadable from this website http://kitchenplanner.ikea.com/AU/UI/Pages/VPUI.htm and try to mount the plug-in I get these errors...


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1. letting me know that the Ikea plug-in can't be moved because internet plug-ins can't be modified. So I click "Authenticate".


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2. Then I "Replace" and after this selection it's asks for the Administrator's password, and I give it.

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3. I follow the directions of this prompt, but am unable to change all of the permissions to "Read and Write"..


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4.Here is a screenshot of the "Get Info" window for the plug-in.


I am unable to change "staff" and "everyone" to "Read & Write".


So I just ignore it and restart Safari, hoping it will work. When I return to the Home Planner main page it automatically directs me to the download page again, prompting me to download the plug-in. From what I've read it should just open the home planner. I'm assuming it's because the plug-in was never mounted because I can't allow the sharing and permissions? I don't really know a lot about computers, can someone help? I know a lot of other people have had issues with this planner download, but I haven't found any answers about how to fix it. I'm an organization freak and really really would love to have this planner work. Google sketch-up is way too much work, and I don't trust grid paper and cut outs of furniture to convey the depth I need to see. But maybe that's my only option at this point? 😟



< Edited by Host >

Posted on Dec 11, 2011 7:05 PM

Reply
15 replies

Dec 11, 2011 9:26 PM in response to droitetgouche

I was able to download it, install it and get it to run in Safari without any issues. Here's my system configuration that I tested it on -


OS X 10.6.8

Safari 5.1.2


Of note it appears to install the plug-in via the /Library/Internet Plug-ins and not ~/Library/Internet Plug-ins. So making a new user won't rememdy the issue, at least for the purposes of troubleshooting. Have you tried Firefox? It says that is a supported browser.

Dec 12, 2011 7:17 AM in response to JasonFear

I found out after reading at IkeaFans that the Ikea home planner hasn't been updated to support Lion, and that they are working on the issue. But ultimately it doesn't make a difference anyway, because Ikea only offers a Kitchen planner, PAX and Billy planners, and I need a planner that offers all of their products. (For a store that heavily markets itself as DIY, I'm really amazed that they don't have a planner that offers all of their products. Get on that Ikea!)


So I think I'll just learn Google Sketch Up! I found an iPhone App called "Measures" that allows you to overlay measurements of objects in pictures taken on your iPhone. So I'll use those two gizmo's and learn a little about drafting while I'm at it 🙂

Feb 6, 2012 12:45 PM in response to droitetgouche

Hello driotetgouche, in reply i suffered the same troubles as you described on my new Macbook Pro. I followed the suggestion of JasonFear by installing Firefox. With firefox the Ikea kitchen can be created. I have to further investigate the troubles with Safari. Does it already run at your side on either Safari or Firefox, let me know.

Kind regards Emile

May 29, 2012 7:33 PM in response to droitetgouche

HERE SHOULD BE YOUR SOLUTION:


Command+Space to bring up universal search, type in "Internet plug-ins"...


You may get multiple choices, one referencing OS-X Lion, perhaps one ref-ing your personal login...Choose one (I started with the main - OS X Lion - one)...it will open on your desktop...If you're like me (or like the Droitetgouche), you've already tried to install it, and it gave you all that crap about "can't be modified"...etc...So delete any of those plug-ins (there may be a few, depending how many installs you've tried), then right-click the "Internet Plug-ins" folder and choose "get info"...I'm not sure why "D...che" (spelling ease) couldn't change permissions...maybe wasn't logged in as the admin?...but click the "lock" symbol in the bottom right corner, unlock it, change ALL permissions to Read & Write, then relock it. Then open the IKEA dmg again and drag the item into the folder and it should work no problem.


Then quit Safari, restart, and it should let you work.


IF it doesn't, try going back to your universal search and choosing a different "Internet Plug-ins" folder...(Also, if you've tried the install, and you don't find any IKEA dmg's in the "Internet Plug-Ins" folder, you're likely in the wrong folder).


Also, you may want to go back later and restrict the read/write permissions when you're done with IKEA.


It worked for me, let me know if it works for you.

Can't use Ikea Home Planner because of Sharing and Permissions on plug-in

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