-AAT-NOVA

Q: itunes opens only once without restarting computer or logging off

Can anyone help with this problem?

 

I have windows 7.  I can start it up in safe mode ok but normally it only opens once.

 

Recently I brought an ipad so I downloaded icloud to my PC.  I thought this was the problem so I uninstalled it with no luck.  I have uninstalled itunes twice and no luck there either?

 

Any clues?  Thanks in advance

iPad 2, Windows 7

Posted on Dec 13, 2011 11:55 AM

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Q: itunes opens only once without restarting computer or logging off

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  • Helpful answers

  • by -AAT-NOVA,

    -AAT-NOVA -AAT-NOVA Dec 13, 2011 11:59 AM in response to -AAT-NOVA
    Level 1 (0 points)
    Dec 13, 2011 11:59 AM in response to -AAT-NOVA

    Just opened Windows task manager and saw iTunes.exe*32 open.  I thought if I closed it I might be able to open iTunes again?

     

    no luck but something did change.  The icon for iTunes is in the menu bar and the loading icon is stuck on.

     

     

    mmmm?????

  • by stevefrommission hills,

    stevefrommission hills stevefrommission hills Dec 13, 2011 12:19 PM in response to -AAT-NOVA
    Level 1 (0 points)
    Dec 13, 2011 12:19 PM in response to -AAT-NOVA

    im having the same issue with my computer. i have windows 7 and have been running itunes successfully for some time now. even after the latest ios update.

     

    mine is doing the same thing as yours. i saw the itunes.exe*32 in task manager as well. i ended the process and it closed. i then opened itunes again and it freezes with the loading icon there the whole time. i have to restart my computer to get itunes to work properly again.

     

    ive already uninstalled itunes/quicktime/bonjour/etc and reinstalled it to no avail.

     

    i followed apple support's idea to see if the problem occurs under a new user, it doesnt. so its user account specific. and then apple doesnt tell you what to do once you've determined this

  • by -AAT-NOVA,

    -AAT-NOVA -AAT-NOVA Dec 13, 2011 12:42 PM in response to stevefrommission hills
    Level 1 (0 points)
    Dec 13, 2011 12:42 PM in response to stevefrommission hills

    Thanks for sharing that.  Did you do anything different just before it stopped working properly?  Did you install another program?

  • by -AAT-NOVA,

    -AAT-NOVA -AAT-NOVA Dec 13, 2011 1:13 PM in response to -AAT-NOVA
    Level 1 (0 points)
    Dec 13, 2011 1:13 PM in response to -AAT-NOVA

    Why does a  itunes.exe*32 file open in 64x bit Windows 7?

  • by stevefrommission hills,

    stevefrommission hills stevefrommission hills Dec 13, 2011 1:59 PM in response to -AAT-NOVA
    Level 1 (0 points)
    Dec 13, 2011 1:59 PM in response to -AAT-NOVA

    no, not that i can think of. i had started to set up my iphone for Cloud but then disabled it. never actually used it.

     

    as for why its showing 32 in 64, i have no idea.

  • by -AAT-NOVA,

    -AAT-NOVA -AAT-NOVA Dec 13, 2011 2:01 PM in response to stevefrommission hills
    Level 1 (0 points)
    Dec 13, 2011 2:01 PM in response to stevefrommission hills

    I had a feeling it has something to do with iCloud  but I need a solution that works

  • by arrrjay,Helpful

    arrrjay arrrjay Feb 17, 2012 1:38 AM in response to -AAT-NOVA
    Level 1 (5 points)
    Feb 17, 2012 1:38 AM in response to -AAT-NOVA

    Running Windows 7 x64.

     

    I've noted that iTunes will load once without administrator privileges and once when as an administrator. After that it hangs on startup regardless. Reboot the machine and then you can load it once each way as I mentioned.

     

    I've uninstalled iTunes, icloud and reinstalled them. If there was a problem with any files or databases that iTunes uses, then the problem would show itself regardless of the reboot so it can't be that.

     

    There's about a thousand 'bonjour service' errors in my windows logs so there's obviously something wrong there. I've disabled the bonjour service but then iTunes doesn't work properly even after the reboot. I've messed around with the service by restarting it manually - no change to iTunes loading issues. So... Apple... Fix the bonjour service!!

     

    There is DEFINITELY a problem with iTunes, bonjour or both. With 98 billion in the bank you'd think Apple would have the cash to splash a little on making their biggest money spinner stable, regardless of the platform its running on.

     

    oh, the reason why it says itunes32 is that it's a 32 bit application hammed up to work on a 64 bit OS. I don't think this has any relevance to the problem as windows 7 x64 should be able to run either without an issue. If there was going to be a problem, it would be with the drivers for the iPhone, iPad etc. I think the app is 32 bit but the drivers for the devices are 64 bit. The 32 bit version won't run so they've obviously made some adjustments.

     

    I don't think any of us have any choice but wait until they figure it out. In the meantime, if you start iTunes, don't close it (even if you sleep your computer every day like I do) and you'll get around the problem for now.

  • by Thawfeer ,

    Thawfeer Thawfeer Sep 15, 2016 6:57 AM in response to -AAT-NOVA
    Level 1 (4 points)
    Sep 15, 2016 6:57 AM in response to -AAT-NOVA

    Task manager - more details - end ApplePush

  • by turingtest2,

    turingtest2 turingtest2 Sep 15, 2016 11:08 AM in response to Thawfeer
    Level 10 (85,769 points)
    iPod
    Sep 15, 2016 11:08 AM in response to Thawfeer

    This thread was four years dead.

     

    tt2