3 Replies Latest reply: Dec 13, 2011 5:17 PM by kostby
Grantavius Level 1 Level 1

If you bought a iPad from Walmart. How do you go about warranty when you have a problem with it. Can it still go to apple or will it have to go to Walmart

  • roaminggnome Level 10 Level 10

    Apple handles warranty no matter where it is sold.

  • carl wolf Level 6 Level 6

    Continuing roaminggnome's thoughts...the Apple warranty is international.  For example, if you buy an iPad in the US, you can get warranty service in China.

  • kostby Level 4 Level 4

    Welcome to Apple Support Communities.


    If an item is just plain defective right out of the box (e.g. does not even power on, is broken, or missing accessories), you might want to exchange it for another one, rather than deal with a warranty repair through Apple.


    Walmart among many retailers has special return/exchange policies in effect for purchases during a certain time period around the Christmas holiday. If you purchased the iPad between November 1 and December 24th, you must return it with a receipt within 15 days of Dec. 26th: