Nielsen Audio is part of the Nielsen Digital Voice at <
http://digitalvoice.nielsen.com>
This was placed on your computer when you subscribed to Nielsen Digital Voice and agreed to respond to surveys, etc., to be entered to win rewards or prizes. It has also been auto changing in my sound output for quite sometime and I was constantly having to return to change back to my internal speakers. No rewards from Nielsen thus far--just their buggy software so tonight I found the Nielsen Uninstall on my computer and zapped it. It is now gone from my Sound preferences therefore, I hope this problem goes away with them. You should have the uninstall on your computer if you search for it and be able to accomplish the same task. The negative side of this as I see it is, they are not getting opinons from Apple users-only Windows until they figure out how to correct their software.