iPad 2 "Cannot connect to iTunes Store."

I am having the same problem with my iPad 2. Very frustrating.. I am writing this FROM my iPad 2 so I am obviously connected to the Internet. Maybe the iTunes servers are overloaded from the Xmas season?

I had the same problem with only my ipad 2 while my ipad 1 and iphone 4 would work perfectly in the same location. I don't know is something has changed at the apple end to make my ipad 2 connect again but this is what I did and things seem to be OK for me for now..

Try it out and see if it helps.

On the ipad 2 go to settings .. Store..On the right side touch the apple ID at the bottom of the right side

That will open your Apple ID with options like Vew Apple ID, Sign out and Iforgot.

Press Iforgot It takes you to a screen to enter your apple ID. Then Next and it sends you an email to rreset your password. I did not reset the password and the email is valid for only 3 hrs it seems. I just went back to using the ipad 2 as usual and something seems to have worked.

Let me know if this helps anyone else. I had this problem only after upgrading to ios 5.

I had the same problem with the app store.

It started to work again after I closed the "itunes" app runnin in background..

Maybe they can't be logged in both at the same time from the same machine

(that would also explain why the problem doesn't shows up with devices without multitasking like ipad 1)

I hope that might help.

roberto

I had that problem too. I took the advice of Sun, doing the I forgot button in the settings. My old password was six characters long, while apple requires now, an eight character long password. I made a new password, and everything is running smooth now.

This has been driving me nuts since I bought the iPad 4 weeks ago. iPhone bought a few weeks later was connecting like a dream but iPad not connecting to iTunes Store at all. Turns out all I needed was some 'calm brain time' during which I went:

Settings > Store > Apple ID (tap the panel right at the bottom) > Sign Out > Sign in with your Apple ID

PERFECT!!!!!! Downloadings Apps to my hearts content now...hopefully this will help other people out there who are going demented!

This has been driving me nuts since I bought the iPad 4 weeks ago. iPhone bought a few weeks later was connecting like a dream but iPad not connecting to iTunes Store at all. Turns out all I needed was some 'calm brain time' during which I went:

Settings > Store > Apple ID (tap the panel right at the bottom) > Sign Out > Sign in with your Apple ID

PERFECT!!!!!! Downloadings Apps to my hearts content now...hopefully this will help other people out there who are going demented!

I have two different apps: iTunes for music, books etc. And AppStore for apps.

They don't work well at the same time. Maybe one of them is downloading something in background, so the other one cannot connect.

Never had the "cannot connect" message since I'm using only one of them at a time

I have tried fixes of sunil and fiona: but they do not work for me.I go to Store and am given option to Sign In. When I "Use Existing Apple ID" I sign in and again am told: cannot connect. When I use "iforgot" nothing happens. Any suggestions?

goldenR my suggestion to you is this...Try not using the Apps Icon on the Ipad Home screen. Instead use Safari and go to the Apple Home Page. Then go to the Apps Store using the Apple link. Then choose your App. It will ask for your password. I bet it will work!! If it does, the fault is at Apple's end regarding your account which you should get them to fix.

Ok guys after a couple of days of stress and irritation because I was getting a "cannot connect to iTunes store" message. I finally found how to fix it. Apparently the reason I was getting this error was because my Apple ID was "too old". I originally set up my ID when you had the option of selecting "none" as a payment option. Make sure you go in the Settings> Store> See Apple ID and update that and but a debit/credit card. Also, make sure you update your password in the new format which has to be 8 digits long with a letter, capital letter etc..

I had this problem within a week of starting up my new iPad 2. I achieved maybe one successful connection out of every ten attempts to connect to the App Store.

What I didn't realize is that closing an application does not remove it from the list of multitasking programs. This is the row of icons that reveals itself at the bottom of the screen when you double-click the home button or swipe up using four or five fingers. It surprised me to see that all of the applications I ever opened were still multitasking.

I tapped and held my finger to one of the icons in the row until they all started to wiggle and had a minus ➖ sign next to them. I touched the minus sign on each icon until they were all gone.

Since that day, I always remove all programs from the multitasking list after closing them and never have difficulty connecting to the App Store.

PAPilot's suggestion fixed the problem i was having. Worked perfectly!

None of the other suggestions worked for me.

I was completely unaware that everything pretty much keeps running in the background all the time... What PAPilot suggested seems to be something that every iPad user should do all the time, whether or not you're having problems connecting to the iTunes store - it just makes sense to manage your iPad's resources that way... I wish the iPad would do that automatically, but since it doesn't, we'll all just have to do it manually, I guess... Thanks PAPilot for the info!

L.

You are the bomb dot com!! I am still learning about this iPad. My 9 year old is a wiz with this stuff. He wasn't home and I was getting so frustrated!! I did what you said to do and it worked. THANKS!!!

I'm glad to see my fix is working for other people. Being a lifelong PC user, I assumed programs were unloaded from execution when I closed them. Not so on the iPad, apparently. It would be very nice if Apple provided an option to do this automatically without having to deactivate each program individually. 😟

One other benefit I noticed from clearing the multitasking list is a substantial increase in battery life. Programs running in the background consume more power. For me, keeping multitasking cleared resulted in a 50 to 60 percent reduction in power use, compared to when all of my installed programs were running at once. My iPad is running cooler as well, as less power drain equals less heat.

Just want to thank everyone. When i saw the post about closing whatever was running in the background, i went and did that right away and now for the first time, i am connecting to the app store as well as itunes.

i am a very happy camper

blessings

meadow