Skip navigation

iPhone 4 'Other' Space is 6.8GB!?!?!

137044 Views 101 Replies Latest reply: Apr 12, 2014 4:55 AM by Lawrence Finch RSS
  • Airguitarbandit Calculating status...
    Currently Being Moderated
    Sep 13, 2013 11:52 AM (in response to philipjamesbowen)

    I also just gave this method a go...

     

     

    Settings--General--Usage--Music--Left swipe and Delete--Hold power button down until you can swipe to turn off--swipe. Upon second reboot, my "Other" category completely disappeared and I now have 2.11GB free. I haven't tried playing my music back yet but it still shows the same amount of songs and storage in the Audio category

     

    Maybe it didn't work for others because they didn't power off from the usage screen?

     

     

    ...and it worked perfectly!

  • KelseyKaykay Calculating status...
    Currently Being Moderated
    Sep 18, 2013 5:09 PM (in response to philipjamesbowen)

    I'm super irritated with this. I just went to update my 16 gig 4s with the new iOS, and noticed that I had a whopping SIX gigs of "other" space. So I immediately went to google, found out that you had to restore it to factory settings. I did all that. I didn't even put MUSIC back on my phone. So now I have a phone I barely recognize, no music, and FOUR gigs of "other" space. Not sure if it was worth it. Anyone else have any suggestions? Would definitely appreciate it.

  • George Guerrero Calculating status...
    Currently Being Moderated
    Sep 18, 2013 10:56 PM (in response to KelseyKaykay)

    This page has some useful suggestions to look into:

     

    http://osxdaily.com/2013/07/24/remove-other-data-storage-iphone-ipad/

  • TigerA Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 24, 2013 5:20 PM (in response to philipjamesbowen)

    Followed aaronjk55's procedure and successfully removed the Other space in an iPad2 running iOS7. But it did not make any difference for an iPad mini also running iOS7, nor useful by resetting all content followed with a restore.

    So the bottom line is that whilst aaronjk55's procedure is very useful to some devices, it is still a hit-and miss. We still don't understand what exactly is in the 'Other'.

    P.S. iOS 7 'Other' does not contain iMessage content.

     

    Still like to take this opportunity to thank aaronjk55 for your procedure.

  • AdamAndrew Level 1 Level 1 (50 points)
    Currently Being Moderated
    Sep 24, 2013 6:41 PM (in response to TigerA)

    iOS 6 & earlier Other definitely was partly comprised of iMessage content.

    iOS 7 might now display how much is in Messages but categorizes it as Other.

  • TigerA Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 24, 2013 6:57 PM (in response to AdamAndrew)

    For iOS 7, Message space is counted under Documents & Data, Not 'Other' in iTunes. I've verified with iBackupBot and noticed this after the upgrade to iOS 7 in iTunes. Initially I had a lot of dead space under Settings-->usage-->Messages, which was also reflected in iTunes under 'Documents & Data'. After deleting all the contents under MediaDomain/Library/SMS/Attachment and HomeDomain/.., the recovered dead space is showed under 'Documents & Data', not under 'Other'.

  • TigerA Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 26, 2013 4:25 AM (in response to philipjamesbowen)

    I finally got rid of the dead space under 'Other' for my ipad mini by doing a restore from iCloud, followed by a sync with iTunes. Initially I had 700MB in 'Other'. Now it has completely gone --> 0!

    This means restore from iCloud is different from iTunes.

    Note: before erasing all contents and reset, make sure you have the latest backup on iCloud and iTunes (as a second backup).

  • TigerA Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 26, 2013 4:21 PM (in response to philipjamesbowen)

    Just like to provide an update from my last post in regard to the 'Other': it came back to this original size of 700MB overnight. So my previous understanding was not correct :(  still don't understand what exactly is 'Other' counted for?

  • Wockaflockapella Calculating status...
    Currently Being Moderated
    Oct 1, 2013 6:17 PM (in response to aaronjk55)

    aaronjk55 wrote:

     

    I found this elewhere, but it worked for me.

     

    On your iPhone, go to Settings>General>Usage. Swipe the Music line to the left and press delete. IMMEDIATELY shut the phone off-don't exit or anything like that. When you turn on your phone and connect it to iTunes, you may find a huge chunk of your "other" space gone.

     

    When I first did it, it scared the living daylights out of me, but it worked. My other space was quite a bit smaller, but I now have 0.1 GB of other space.

    worked for me, for now...

  • doneillgallery Calculating status...
    Currently Being Moderated
    Oct 5, 2013 11:55 AM (in response to RCB099)

    This totally just worked for me. I have just freed up 3.8 g on my 16g iphone 5s. Even though other was only listed as 1.8 g

    Strnage bug that one but thanks for the advice

  • Ludo3 Calculating status...
    Currently Being Moderated
    Oct 12, 2013 4:05 AM (in response to doneillgallery)

    Grr...

    I did the aaron method and it didn't work for me.. So annoying.

  • strangecolours Calculating status...
    Currently Being Moderated
    Oct 24, 2013 7:51 AM (in response to aaronjk55)

    aaronjk55 's solution worked for me too.

     

    Strange this bug hasn't been fixed yet!

  • Greenworld Calculating status...
    Currently Being Moderated
    Nov 2, 2013 3:40 PM (in response to philipjamesbowen)

    Other is taking 39.25GB!!!! and yet it took hours to synch my music and other only appeared after the last song was synched. Then trying to access my music has become impossible because it says the iphone is over capacity... I have a 64GB iPhone and on AppleCare and so far the Apple folks have been useless... All problems appeared with iOS 7.0.3 - I look forward to Tim Cook being replaced...

  • stumchale Calculating status...
    Currently Being Moderated
    Dec 3, 2013 1:07 AM (in response to strangecolours)

    I just bought a new Iphone 5s (64gb), did a data back up of my iphone 4s (64gb), the 5s wouldnt take on my music because I was short of 5gb...??? 'Other' was taking up 26gb!? ***? did aaronjk55's trick, went to the music line under usage, and it said 56mb... thought that was weird, and didnt think it would work - but deleted anyway.  Restarted the phone, and other has shot down to 7.8gb... So I guess it has worked! Wow! Thats weird - but so pleased to have resolved it - wasnt keen to restore the phone incase i lost messages etc...  Cheers Mate!

     

     

    aaronjk55 wrote:

     

    I found this elewhere, but it worked for me.

     

    On your iPhone, go to Settings>General>Usage. Swipe the Music line to the left and press delete. IMMEDIATELY shut the phone off-don't exit or anything like that. When you turn on your phone and connect it to iTunes, you may find a huge chunk of your "other" space gone.

     

    When I first did it, it scared the living daylights out of me, but it worked. My other space was quite a bit smaller, but I now have 0.1 GB of other space.

  • joa2909 Calculating status...
    Currently Being Moderated
    Dec 20, 2013 6:59 PM (in response to philipjamesbowen)

    I first deleted all my SMS and conversations on messenger especially the ones with pictures, movies etc... afterwards I logged in to my account and hid all the apps i downloaded in the past and don't use anymore, then I followed aaronjk55 technique, and miracle it worked, it didn't delete my music!! I still had 500MB in "other" tough, so I did again and miracle it's gone !!!! cheers because i had originally 2.5 GB of "other" and since I only have an 8GB phone that didn't leave much space... So thank ou so much Aaronjk55 !!

1 ... 3 4 5 6 7 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (1)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.