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FaceTime Problem ?

Whenever I try to open FaceTime for Mac and write my username/password it says that "The server encountered an error procssing registeration, please try again later "

Please help !

Note : I didn't find com.apple.FaceTime.plist on preferences folder.

Note : It was working before 3 days.

Note : I use the last version of FaceTime.

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FaceTime Problem

Posted on Dec 15, 2011 6:27 AM

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20 replies

Dec 25, 2011 10:14 PM in response to Mksawaie

Hi Mikael,


My name is Trenica, with iTunes Store/Mac App support and I will be assisting you today. I hope you're having a wonderful day so far.


I see where you're currently unable to verify your email address at this time. I certainly understand how important it would be for you to be able to have your email address verified, since I am also an iTunes customer who's experienced this issue outside of work.


Mikael, it is possible that your email address is already being used with another Apple ID. In order to verify your email address with the current Apple ID, it will need to be disassociated from your other Apple ID. You can do that by following these steps:


1) Visit My Apple ID at https://appleid.apple.com/.


2) Log in with your other Apple ID and password.


3) Select the Manage your account link.


4) Choose Name, ID, and Email Address from the left side of the page.


5) Next to Primary Email Address, select Edit so that you can change the email address associated with this Apple ID.


6) Once you've made the desired change, select Save Changes.


7) Choose Sign Out from the top right of the page.


If you would like to have the verification email resent to you, please sign into https://appleid.apple.com/ with the Apple ID you want to verify, and make sure there is not a typo in your Primary Email Address. Select the "Edit" link to the right of your email address to make corrections and then click the "Save Changes" button. Once the typo is fixed, or if there is no typo, click the "Resend" link under your email address.


If you still do not receive the verification email, please reply to this email with the email address that you intend to use on your Apple ID.


It's my ultimate goal to make sure I provide you with an iTunes experience that upholds to your standard of satisfaction. Mikael, I am only an email away, so please let me know if you have any other questions or concerns. I'll be more than happy to assist you with whatever you need. Thank you for the opportunity to improve your iTunes experience today. I hope you have a great day.


Sincerely,


Trenica

iTunes Store/Mac App Store Customer Support



Please note: I work from Sat - Tues 8:00 am - 4:30 pm EST


It has been my pleasure working with you today, and I hope you have a lovely day!

FaceTime Problem ?

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