Previous 1 2 Next 20 Replies Latest reply: Dec 24, 2012 6:05 AM by Josh da bomb
Mksawaie Level 1 Level 1

Whenever I try to open FaceTime for Mac and write my username/password it says that "The server encountered an error procssing registeration, please try again later "

Please help !

Note : I didn't find on preferences folder.

Note : It was working before 3 days.

Note : I use the last version of FaceTime.


FaceTime Problem
  • Fred1home Level 1 Level 1

    I have the same problem. Someone can help us?

  • Mksawaie Level 1 Level 1

    I called apple care, they said that you should recover your mac, then everything is going to be okay, if you want any help about recovering your mac or anything contact me at sawaie_mohammed at yahoo dot com

    Thank you !

    NOTE : if you don't have "Time Machine" your data will be erased.



    < Edited by Host >

  • christina og mikael Level 1 Level 1

    the same problem here


    an error occurred while verifying your e-mail
    on a iphone 4


  • Mksawaie Level 1 Level 1

    Try to call apple, I have no idea what happens, Thank you !

  • christina og mikael Level 1 Level 1

    Hi Mikael,


    My name is Trenica, with iTunes Store/Mac App support and I will be assisting you today. I hope you're having a wonderful day so far.


    I see where you're currently unable to verify your email address at this time. I certainly understand how important it would be for you to be able to have your email address verified, since I am also an iTunes customer who's experienced this issue outside of work.


    Mikael, it is possible that your email address is already being used with another Apple ID. In order to verify your email address with the current Apple ID, it will need to be disassociated from your other Apple ID. You can do that by following these steps:


    1) Visit My Apple ID at


    2) Log in with your other Apple ID and password.


    3) Select the Manage your account link.


    4) Choose Name, ID, and Email Address from the left side of the page.


    5) Next to Primary Email Address, select Edit so that you can change the email address associated with this Apple ID.


    6) Once you've made the desired change, select Save Changes.


    7) Choose Sign Out from the top right of the page.


    If you would like to have the verification email resent to you, please sign into with the Apple ID you want to verify, and make sure there is not a typo in your Primary Email Address. Select the "Edit" link to the right of your email address to make corrections and then click the "Save Changes" button. Once the typo is fixed, or if there is no typo, click the "Resend" link under your email address.


    If you still do not receive the verification email, please reply to this email with the email address that you intend to use on your Apple ID.


    It's my ultimate goal to make sure I provide you with an iTunes experience that upholds to your standard of satisfaction. Mikael, I am only an email away, so please let me know if you have any other questions or concerns. I'll be more than happy to assist you with whatever you need. Thank you for the opportunity to improve your iTunes experience today. I hope you have a great day.





    iTunes Store/Mac App Store Customer Support



    Please note: I work from Sat - Tues 8:00 am - 4:30 pm EST


    It has been my pleasure working with you today, and I hope you have a lovely day!

  • phillipenock Level 1 Level 1

    hi was your problem resolved? i need some help cause I'm having the same problem now? 

  • Mksawaie Level 1 Level 1

    yes, try checking "date &time" preferences, you'll see something like "set date and time automatically" click it, if that didn't work there's many another solutions email me at , have a nice day .

  • Myron Romero2 Level 1 Level 1

    Well i tried using time machine and it said facetime cant be modified. I tried the apple id thing that didnt work. So i still cant use facetime . I thought about reinstalling Lion but i bought it online so thats out also. There seems to be a problem withapple id. Icantpurchace anything from apple itunes store either.

  • Mksawaie Level 1 Level 1

    try this : go to "keychain" and delete everything about facetime then reboot your computer and see if that fix Facetime, if not show hidden files on finder then go to Library and search about "FaceTime" and delete every resalt contains Facetime and try to reboot your computer

    does that work ?

    hope this helps!

  • christina og mikael Level 1 Level 1

    see up look at the reply Christina & Mikael olesen


    use this and it´s work

  • phillipenock Level 1 Level 1

    hey ..thanks! your answer worked, thanks once again

  • Mksawaie Level 1 Level 1

    you're welcome !

  • christina og mikael Level 1 Level 1

    you´re welcome

  • meenx Level 1 Level 1

    I need help, Whenever I try to activate my facetime on my new ipad I get this message,


    Facetime Activation:

    Could not sign in. Please check your network connect and try again.


    Yet it works on both my and my husband's iphones.


    Pls pls pls help.





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